Nice and quiet but does not spin great. You also need to add additional detergent and fabric softener to actual get that clean smell. Second one and not happy.

Terrible product, only works when it feels like terrible reviews on YouTube wish I researched more only had a week need it gone ASAP.

I’ve had the washing machine a week and already having to change it due to issues with loads taking twice as ok g to complete than what the machine display told us. Also the machine came with a wonky filter door and Samsung told me they don’t stock the part! AO have been brilliant though and have done everything possible to resolve the issues. I can’t fault them at all so I would recommend anyone to buy from them. Be careful with Samsung though as their customer service is garbage and advisors don’t understand their own products.

Bought this machine from Ao with a 10.5Kg capacity and all seems well but I can't understand why for a machine with a 10Kg drum it can only wash 4Kg of coloured washing at a time and some loads it can only do 2Kg. The instructions are very basic but understandable although have no explanation as to why you get such a pathetic load on a big machine. I wish that I had seen this before I bought it. It was an expensive machine to be able to do such a small wash.

Speed

It is hard to give a proper review as we have not had it so long. Anyway, the auto dose works really well and we are definitely using less detergent/ softener. No drop in cleanliness or softness. It is relatively quiet well quieter than our last one which was 11 years old. Add wash function is good too. Criticism of it would be that the dial is a bit inconvenient to find the programme you want quickly. You may have to twist through a lot of programmes you don't want first. Also it has a lot of preset programs which can not be used for a 10.5 kg load so that was a bit annoying as we bought it because of its large compacity. For example, the gentle steam for towels programme is only meant for loads up to 4kg. I have no idea what my washing weighs when I put it in as it does not tell me. I would like it if it lasts as long asy last one but only time will tell.

So easy to use

I am generally very pleased with my new machine. I've only had it for 3 weeks so far though, but early indications are that this is a very good machine. A very large drum to swallow even the largest of bedding (Super King Size). The machine is a tad expensive compared to others, but I am pleased nonetheless and don't regret buying it. The auto-dispensing drawer is great. I wasn't sure if it was a bit of a gimmick, but I love it, it just takes the hassle out of having to store the washing liquid near the machine in a kitchen with not much storage. Physically the machine is a standard size which means it slid into a tight fitting space in a new build, something which I was very concerned about when ordering. The only negative I have about the machine is that I cannot for the life of me work out how to get it to connect to my phone via wi-fi and get the SmartThings app' working. Not happy about this at all and hope it's just something that I am doing wrong.