Our site uses cookies to give you the best experience. Manage your cookies here or continue shopping if you're happy.

Accept & close

Miele F12020S-2 Under Counter Freezer - White - A++ Rated

Key Features

  • 103 litre capacity - holds 5 bags of food shopping
  • Manual defrost needed
  • Fast Freeze Function freezes food quickly
  • Door alarm tells you if door has been left open
  • Tested for the equivalent of 20 years' use
Add to compare View Product Specs

Miele F12020S-2 Under Counter Freezer - White - A++ Rated

AO Finance
Free 100 day returns on this product. Terms & conditions apply
Delivery Delivery from Fri 28th Feb Delivery from tomorrow, 28th February From tomorrow, 28th February From tomorrow, Fri 28th February

We’ll deliver any product to your home, 7 days a week and even the next day.

  • We schedule deliveries from 7am until 7pm.
  • You can choose a paid morning or afternoon delivery timeslot when you checkout.
  • Free delivery is also available.
  • We’ll text you a 3 hour timeslot on the morning of your delivery.
  • We'll give you your driver’s number just in case there are any issues.
  • Your driver will call you to keep you up to date on the day.
  • Delivery restrictions apply. Please see our delivery page for more information.

△ The earliest delivery date may vary based on your postcode.
Services Connection, Unpack, Door Reversal, Remove & Recycle, Disconnection
  • Connection £ 15.00

    We’ll get your new freezer in place, level the feet and take away all the bulky packaging for you. Unfortunately, our drivers won't be able to fit the handles on your new appliance if they're packed separately.

  • Unpack £ 4.00

    Appliances come with quite a bit of bulky packaging. We’ll unpack your item, let you inspect it then take away all of the plastic wrap and foam packaging. 

  • Door Reversal £ 25.00

    Some models give you the option to choose which side you want the door to open from, making it loads easier to fit it into your current kitchen layout. On the day of delivery, our experts can take care of it for you, meaning all you need to worry about is unpacking your weekly shop.

  • Remove & Recycle £ 20.00

    We’ll happily take your old appliance away when you order a new one. Our experts will recycle it safely and responsibly in our state-of-the-art facility. All we ask is that it's disconnected, emptied, fully defrosted and free of any ice and water. 100% of the cost of this service relates to safely transporting the product to our recycling plant. Under the WEEE regulations, recycling costs are borne by the product manufacturer.

    Also, while we’re picking up your appliance, if you’ve got any smaller kitchen electricals that need recycling – such as kettles, toasters or blenders – we’ll happily take those away too at no extra charge. Just pass them to your driver when we’re picking up your larger appliance.

  • Disconnection £ 5.00

    We’ll disconnect your old appliance when we deliver your new one

    • This includes disconnecting it from your water pipes if it’s plumbed in

    Make delivery even easier by selecting all three connection and disconnection services in the basket. In one trip we can:

    • Disconnect and recycle your old appliance
    • Safely install your new one 
AO Finance

Key Features

  • 103 litre capacity - holds 5 bags of food shopping
  • Manual defrost needed
  • Fast Freeze Function freezes food quickly
  • Door alarm tells you if door has been left open
  • Tested for the equivalent of 20 years' use
Add to compare View Product Specs

Product Overview

Store your frozen essentials in the very best conditions with this superb Miele freezer. Thanks to its 103 litre capacity, it has room for 5 bags of groceries, and it requires manually defrosting occasionally to keep it running as efficiently as possible. It has a useful fast freeze function that quickly drops the temperature inside when you add new items, locking in nutrients and flavour. This model will take extra care of your food too, with a handy alarm that lets you know if the door’s been left open. It has been tested for the equivalent of 20 years’ use and is built to last.

Features we love

Do your bit for the planet

Keep your groceries in tip-top condition without any unwelcome utility bills. Because it’s rated A++ for energy efficiency, it’s kind to both the environment and your wallet. So, not only will your food stay fresh and cool, but you can be safe in the knowledge that you’re doing your bit, without it costing the earth.

More room for big appetites

The handy VarioRoom feature lets you completely customise your fridge space. The drawers and shelves easily slide out so you can either rearrange them or take them out completely – so long as the door is open at 90 degrees. This means you can always make room for larger items such as bottles, dessert glasses, or your prized Christmas turkey.

Enjoy movie nights in peace

With Miele’s innovative Silence-System, you can say goodbye to the annoying background hum from your fridge freezer. Cleverly placed sound buffers and the sound-optimised refrigeration circuit work together to ensure your appliance has a noise level under 50dB. This means it’s extremely quiet, which is perfect if you have an open plan living area, as it won’t disturb your Saturday night movie marathons.

Product Specification


Key Information

Dimensions (H)85.1 x (W)60.0 x (D)62.8
Display Type None
Energy Rating A++
Freezer Capacity (Net) 103 Litres
Freezer Star Rating 4
Frost Free Freezer No
Hinge Position Right
Interior Light No
Noise Level 38 dB
Number of Compartments (Freezer) 4
Open Door Alert Yes
Required Room Temperature 10 To 43 °C
Requires Own Furniture Door No
Reversible Door Yes
Temperature Controls Yes
Temperature Warning Light Yes
Tested for the equivalent of 20 years' use Yes


Flame Retardant Aluminium Lined Back Yes
Rear Panel Material Flame Retardant Aluminium Lined Back

Features We Love

Super Fast Freezing Yes
VarioRoom Yes


Compartment Type Drawers
Fast Freeze Yes
Ice Cube Tray Yes
Manual Defrost Yes

How Well Does It Perform?

Annual Energy Consumption 152 Kwh
Annual Energy Cost Based On 15.40p/Unit £23.41
Power Failure Safe Storage 12 Hours


Power Cable Length 2 m

Product Detail

Brand Miele
Brand Miele
Category Under Counter Freezer
Colour White
Dimensions (H)85.1 x (W)60.0 x (D)62.8
Dimensions With Packaging (H)90 x(W)65 x (D)68 cm
SKU F12020S-2_WH
Weight 43.5 Kg
Weight With Packaging 46.5 Kg


Manufacturer Warranty
AO Care Protection plans from £6.99 per month.More info
2 Year
Manufacturer Warranty Domestic Use Only Yes
Manufacturer Warranty Registration Required With Miele within 28 days of purchase

Customer Reviews

4.8 / 5
Showing 6 of 33 reviews

Miele Freezer

Excellent quality, quiet, plenty of room. Well worth the extra money.

Well-made, quiet freezer.

I bought this freezer to replace a Zanussi model. The previous freezer had worked well for around ten years, before overheating around eight months ago. It was repaired but recently overheated, again. So, time for a replacement. Given I needed a small freezer, choice is limited. I purchased the Miele on the basis of its dimensions, A++ energy efficiency rating and Miele's reputation, with this freezer being tested for twenty years of use. The purchase is for a rental flat, where my tenants will look after it. To have a reliable appliance keeps them happy and therefore, as a Landlord, keeps me happy. The extra cost is worth the peace of mind. The freezer appears well-made, with proper, strong drawers. It gives off no heat whatsoever and is extremely quiet to run. It has lots of storage space and having four drawers as opposed to three, is a bonus. Very happy and looking forward to twenty plus years of service.

Reassuringly expensive

The Miele has worked well so far (only a couple of weeks anyway!). It replaces a 18yr old hotpoint freezer which is pretty much identical to the ones AO are still listing today. Compared with the hotpoint the drawers are much stronger and seem very sturdy and I don't think we will have any problems with them. (The hotpoint drawers all broke quite early with various chunks of plastic snapping off year by year!) I like the transparent drawer fronts of the Miele and the side grab handles. Because you have 4 slightly smaller drawers they are much easier to pull in and out of the freezer. There is a stop to prevent you pulling the drawer out too far and you use the grab handles to lift the drawer completely out - works very well. Have not tried putting anything directly on the glass shelves yet but I like the concept. The shelves seem to be of very thin glass but I assume the is all taken into account in the design. The Miele drawers are narrower due to the thicker insulation in the side walls but they are deeper. They also have proper square corners unlike the rounded "easy to mould" design of the hotpoint drawers. I find the food fits quite well and boxed food does not fall over and slide around like it did in the larger hotpoint drawers. In terms of capacity, the hotpoint was full of food when the Miele arrived and all the food transferred into the 3 upper miele drawers leaving the bottom (shallower) one empty for extra stuff. So good marks on capacity. Controls work well. The Display showing the temperature is reassuring. The alarm is important for us but we didn't test it yet. We had to remove the chunky door handle as there was no space in the cupboard. We moved the trim around to cover the gap and make the front look OK. Door is fairly easy to open without any handle. Instructions in the user guide for changing the door from right to left hinge are incorrect - written for a different model. But we worked it out with a bit of intuition. You need some tools like torx (star) headed screw drivers of various sizes + a very small spanner (spanner supplied in the accesories bag). The hotpoint lasted 18yrs so I hope the Miele will last even longer given its price.


Quiet and spacious with an A++ rating. All my home appliances are now Miele. Following years of buying cheaper products that became faulty and needed replacing after only a couple of years I switched to Miele for peace of mind. really like the quality and durability of Miele products


Great freezer, looks good, reputable make, and plenty of room. Plus, the service from ao, as always, was faultless from beginning to end.

Miele under counter freezer F12020S

We have only had this freezer a couple of weeks but in the recent heatwave the the freezer maintained a constant -18 degrees. It is also very quiet. The four drawers give a good capacity and appear to be made of a less brittle plastic than most manufacturers drawers. Very pleased with it to date.

Any offers are genuine savings. Because we match the prices of competitors, there is the potential for prices to drop further. We will always offer our customers our price match promise. See terms and conditions.

Close Email me this product Send product

For more information on how we use your data read our privacy policy