Great product - easy to use features / very happy with this item

Great phone overall, powerfull and battery life is very good. However you need to realise that it is slightly smaller then predecessors and screen quality is worse then S10 or s20 . Unfortunately I realised it only when I opened a box and removed all protective films. So AO would not fully refound it, but take off 10% or 20% of a phone value!!!! Probably my last purchase with AO.

I'am very happy with the phone. The phone is light weight and camera quality is really good.

A fantastic phone. Easy to use, fits in the hand nicely, powerful, no lag. Great camera. Overall very happy.

Received product with label attached - European Model. This product was originally put on the market by Samsung in a European country which was not the UK. This product was brought into the UK by Brand Smart Ltd which has opened the packaging and made the following changes. Replaced the existing firmware on the product with an Enhlush firmware variant and Samsung has been notified of these changes. Very surprised to see such a label on a Samsung product purchased from AO. I am with O2 & after inserting my SIM the phone is not working correctly. I have contacted O2 & also tried to contact AO to discuss the problem. Very annoyed as I cannot use the phone as it is meant to be used. This issue needs to be rsolved. Not happy that the label was not pointed out at the time of order.

European Model: This product was originally put on the market by Samsung in a European country which was not the UK. The product was brought into the UK by Brand Smart Ltd which has opened the packaging and made the following changes: Replace the existing firmware on the product with an English firmware variant and Samsung has been notified of these changes.