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or continue shopping if you're happy. Accept & closeWe’re glad you asked! AO have the largest volume of 5* Trustpilot reviews of all UK retailers. It’s true! We have more 5* reviews than Currys, Argos and John Lewis combined.
Larraine Vickery
Source: Trustpilot, Date: 23/05/2024
Retailer |
No. of 5 Star Reviews |
No. of 4 star Reviews |
Total Reviews on Trustpilot |
4 & 5 Star Total |
4 & 5 Star % |
AO |
478,172 |
38,474 |
549,624 |
516,646 |
94% |
Currys |
100,490 |
12,789 |
182,710 |
113,279 |
62% |
John Lewis |
36,347 |
3,826 |
63,768 |
40,173 |
63% |
Argos |
163,804 |
19,656 |
218,406 |
183,461 |
84% |
Amazon |
7,115 |
1,856 |
30,937 |
8,971 |
29% |
The Very Group |
92,181 |
8,779 |
146,320 |
100,960 |
69% |
Tesco |
2,888 |
760 |
15,204 |
3,648 |
24% |
Trustpilot’s mission is to help people ‘find companies you can trust’ through their reviews. Which is great, because we have the highest volume of 5* reviews, and that shows we’re the most trusted. Simple. More 5* reviews means more happy customers, so you can count on us.
Trustpilot's website can be accessed via https://uk.trustpilot.com/
Tanya
Using data from GlobalData which shows who the key retailers in electricals are, we put together a list of brands that appear in every electrical category. Basically, we included all the retailers with the most electricals to offer - and we still came out on top!
We also used your opinions in our analysis. Yes, yours! A survey from Trinity McQueen asked consumers which retailers came to mind first when thinking about electricals. Spoiler: AO came up quite a lot. To work out the major electrical retailers, we used the 10 businesses that were mentioned most in the survey.
Elaine Malpas
Gillian Humphreys
Ian Stewart
JW