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or continue shopping if you're happy. Accept & closeWe’re glad you asked! AO have the largest volume of 5* Trustpilot reviews of all UK retailers. It’s true! We have more 5* reviews than Currys, Argos and John Lewis combined.
Larraine Vickery
Source: Trustpilot, Date: 27/01/2025
Retailer |
No. of 5 Star Reviews |
No. of 4 star Reviews |
Total Reviews on Trustpilot |
4 & 5 Star Total |
4 & 5 Star % |
AO |
628,788 |
44,363 |
713,549 |
673,151 |
94% |
Currys |
161,456 |
17,674 |
262,615 |
179,130 |
68% |
John Lewis |
46,437 |
4,384 |
77,970 |
50,821 |
65% |
Argos |
173,502 |
19,581 |
233,627 |
193,083 |
82% |
Amazon |
7,711 |
2,059 |
36,430 |
9,770 |
27% |
The Very Group |
106,089 |
9,263 |
166,310 |
115,352 |
70% |
Tesco |
3,114 |
834 |
16,545 |
3,948 |
24% |
Trustpilot’s mission is to help people ‘find companies you can trust’ through their reviews. Which is great, because we have the highest volume of 5* reviews, and that shows we’re the most trusted. Simple. More 5* reviews means more happy customers, so you can count on us.
Trustpilot's website can be accessed via https://uk.trustpilot.com/
Tanya
Using data from GlobalData which shows who the key retailers in electricals are, we put together a list of brands that appear in every electrical category. Basically, we included all the retailers with the most electricals to offer - and we still came out on top!
We also used your opinions in our analysis. Yes, yours! A survey from Trinity McQueen asked consumers which retailers came to mind first when thinking about electricals. Spoiler: AO came up quite a lot. To work out the major electrical retailers, we used the 10 businesses that were mentioned most in the survey.
Elaine Malpas
Gillian Humphreys
Ian Stewart
JW