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or continue shopping if you're happy. Accept & closeWe’re glad you asked! AO have the largest volume of 5* Trustpilot reviews of all UK retailers. It’s true! We have more 5* reviews than Currys, Argos and John Lewis combined.
Larraine Vickery
Source: Trustpilot, Date: 02/01/2024
Retailer |
No. of 5 Star Reviews |
No. of 4 star Reviews |
Total Reviews on Trustpilot |
4 & 5 Star Total |
4 & 5 Star % |
AO |
439,830 |
33,726 |
508,787 |
473,556 |
93% |
Currys |
86,409 |
11,023 |
165,270 |
97,432 |
59% |
John Lewis |
34,853 |
3,448 |
61,326 |
38,301 |
62% |
Argos |
161,588 |
18,571 |
216,333 |
180,159 |
83% |
Amazon |
7,032 |
1,872 |
29,796 |
8,904 |
30% |
The Very Group |
88,269 |
7,977 |
139,665 |
96,246 |
69% |
Tesco |
2,822 |
785 |
14,832 |
3,607 |
24% |
Trustpilot’s mission is to help people ‘find companies you can trust’ through their reviews. Which is great, because we have the highest volume of 5* reviews, and that shows we’re the most trusted. Simple. More 5* reviews means more happy customers, so you can count on us.
Trustpilot's website can be accessed via https://uk.trustpilot.com/
Tanya
Using data from GlobalData which shows who the key retailers in electricals are, we put together a list of brands that appear in every electrical category. Basically, we included all the retailers with the most electricals to offer - and we still came out on top!
We also used your opinions in our analysis. Yes, yours! A survey from Trinity McQueen asked consumers which retailers came to mind first when thinking about electricals. Spoiler: AO came up quite a lot. To work out the major electrical retailers, we used the 10 businesses that were mentioned most in the survey.
Elaine Malpas
Gillian Humphreys
Ian Stewart
JW