Want to know how to install your new washing machine? We’ve got step by step guides to help you disconnect your old washing machine, connect up your new one and even how to fit a door on integrated models. If you haven’t already got your new machine, you can choose our installation service when you’re checking out and we’ll take care of it for you.
Carefully shuffle your old appliance out from its home and unplug it from the socket. Turn off your water supply and grab yourself a bucket and a towel.
Take out the blue water hose pipe from the back of the machine. This is where the bucket comes in - tip any remaining water from the pipe into the bucket.
Using pliers or a wrench, remove the other end of the water hose from the wall. Empty any remaining water from the hose in your bucket.
Remove the drain hose from the waste pipe under or near your sink and pour out the wastewater.
Screw the blanking cap (a flat disc shaped screw) onto the waterpipe to prevent any leaks.
We've put together a step-by-step installation guide. So, once your new washing machine arrives, you'll be able to get it set up and ready to clean your clothes.
First of all, you need to uninstall the old washing machine – see our guide above on disconnection.
Next you’ll want to remove the transit bolts from your new washing machine. There should be between 3 and 5, and you’ll find them at the back of your appliance.
Screw in the cold water-in-pipe at the top of the back of your machine, and then screw the other end to your cold-water supply. Make sure both sides are fastened tight. Now you can turn on the water-in valve to let water flow through the pipe.
The wastewater hose will already be attached to the back of your machine and just needs feeding into the wastewater down pipe. Check the pipes for leaks throughout this process to make sure everything is properly in place.
Plug your machine in and push it back into place. Grab a spirit level and make sure your machine’s level. If it’s not, then adjust the legs at the bottom until it is. Running a wash in an unlevel machine can be damaging.
Now you can put that first load on.
First, you’ll want to make sure you have all the necessary parts to fit the door, these should be included with your machine.
Hold your furniture door in place where you want to install it. Now mark along with a pencil where the top of the machine is so you can line up the hole template just right.
Place the hole template on the back of your furniture door. Make sure you have it the right way up, with the top edge lining up with the top edge of your machine.
Mark and drill the relevant holes so that you can fit the fixings to the door. Make sure you mark the door correctly, so it opens the way you want.
Now you can attach the hinges to your furniture door along with the small metal magnet strips that keep it shut. Attach some of the metal magnet strips to your appliance on the opposite side to where the hinges will fit.
Fit the hinged door to your machine by screwing it into the access points on the front of the machine.
We’re still delivering to our customers safely, but following the latest Government advice we’ve had to temporarily suspend some of our installation services. To see which services are affected, click here.
Our installation service costs £30 for freestanding washing machines and £90 for integrated models.
This is because our installation experts need to make sure that your furniture door will fit properly on your new model. Also, it generally takes longer to install an integrated appliance.
A limescale magnet screws directly into the end of the water inlet pipe. Then you need to screw this into the water connection on your appliance.
Transit bolts hold the drum in place whilst the appliance is being driven from our warehouse to your door. This stops the drum from moving around and damaging itself on the way to you.
If you select any of our connection or installation services, then we’ll take out the transit bolts. Depending on the manufacturer, there can be anything from 3 to 5 transit bolts to remove.
No, you only need a cold-water connection for washing machines. You’ll also need a drain connection.
This can vary depending on your home and kitchen set-up.
Most washing machines will open to the left, and usually the doors can’t be reversed. Check your manual to find out if yours can be reversed.
Yes, they certainly do, they’re always inside the drum of your new machine.
As part of our installation service, we’ll make sure your new washing machine is up and running.
If you select our remove and recycle service, then we’ll take your old appliance away to be recycled. Just choose this service when you’re checking out.