It looks great is just a little on the noisy side

Great machine, easy to use and not too noisy. My only (not quite negative) comment would be, I wish I’d known before purchasing that this model didn’t take the standard Nespresso pods because the Vertuo pods aren’t as easy to get a hold of. Would’ve been useful if that was in the product description.

Ok so far, lovely looking machine

Easy to use, nice selection of coffees.

Makes great coffee and looks stylish. My only slight issue with the machine is that every now and again something doesn't quite work with the pod and it will ruin that pod. Happens very rarely, but when the pods are this expensive, it hurts a bit. Delivery and service from AO was great, too.

Bought as a gift and recipient really loves it. 100% recommend it for anyone who's beginning with coffee machines anyway. Can't give it a 5/5 because haven't used it long enough yet but so far so good!

I opened the box and the machine was ready to be used- nothing needed putting together. The plug lead is slightly shorter than needed but this may be because the machine is in the staff room at work rather than a kitchen. The Vertuo looks smart and doesn't take up much space. The large water hopper makes it ideal for use the staff room, so you don't have to take it to the kitchen to refill it all the time. The machine came with 12 welcome pods, information about the coffee and instructions for use. There was also a bag to put used pods so they can be recycled- important for the environment. The instructions were easy to follow, and after the initial clean the machine was ready to use. I read about the different flavours and started with a mellow coffee. It was simple to make the coffee, which smelt lovely. There was a nice crema on the top. I found the coffee too bitter for my taste, even when I added extra hot water. I drink a lot of black coffee and found both coffees too bitter. Next week I will take some milk into work and am excited to try the Barista Creation pods that came in the box. The cup holder on the Vertuo can be moved up and down depending if you are making an espresso or a long drink. The machine automatically knows which type of drink you are making so uses the correct amount of water- but you need to put the correct size cup in place. I had to check the information as to the size of drink the pod would make but as you become more familiar with the different names this would become easier. Overall I'm impressed with the Vertuo and the ease of use. I'm interested to try the different pods and see if I can find one I like without milk, and also try some with milk.

I bought this coffee machine not knowing much about coffee. The Nespresso vertuo next is a great machine, easy to use and stylish.... great purchase and I would recommend it to anyone..