Worst experience on a failed product from an appalling manufacturer
1/5
I bought this item in 2020 because I believed SMEG to be a good manufacturer with good customer service. Before the 2 years was up they had to visit to replace a fault with the oven. Now out of warranty by 6 months the induction hob has failed. An engineer (not SMEG because they would not come) has advised the faulty oven door has caused steam to erode the pcb and induction generators BUT this is not a manufacturers problem apparently as it is outside of warranty. I expect a range cooker to last 10 years not 2.5 years particularly at this price. Be Warned All. FYI...AO are trying to help me resolve this but SMEG should have stood up and done their customer service and they have failed big time.
Alison McDougall
Reviewed on:
Colour: Stainless Steel
Alison McDougall
Colour: Stainless Steel
Reviewed on: