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    Customer Reviews - Smeg Classic 90cm Electric Range Cooker with Induction Hob - Black - A/A Rated

    Customer Reviews - Smeg Classic 90cm Electric Range Cooker with Induction Hob - Black - A/A Rated

    Smeg Classic C92IPBL9-1 Electric Range Cooker with Pyrolytic Cleaning, Induction Hob, Circulaire
    £1,649
    Save £350
    Was £1,999
    • 2 cavities, 5 zones — Loads of cooking space
    • Circulaire — Cleans the air to stop cross-contamination
    • Tangential cooling — Keeps the oven door safe to touch
    • Pyrolytic — Powerful self-cleaning setting burns grease
    • Dimensions (cm) - H90 x W90 x D60
    4.6 / 5
    93
    24
    4
    3
    4

    Worst experience on a failed product from an appalling manufacturer

    1/5
    I bought this item in 2020 because I believed SMEG to be a good manufacturer with good customer service. Before the 2 years was up they had to visit to replace a fault with the oven. Now out of warranty by 6 months the induction hob has failed. An engineer (not SMEG because they would not come) has advised the faulty oven door has caused steam to erode the pcb and induction generators BUT this is not a manufacturers problem apparently as it is outside of warranty. I expect a range cooker to last 10 years not 2.5 years particularly at this price. Be Warned All. FYI...AO are trying to help me resolve this but SMEG should have stood up and done their customer service and they have failed big time.
    Alison McDougall
    Colour: Stainless Steel
    Reviewed on:

    Disappointing

    1/5
    Still not even been able to use this yet after 2 weeks of it being installed. The thermostat thinks the oven is over heating and it locks even at a low temperature. Smeg have sent an engineer who said they had seen this model have the same problem on three other cookers recently but smeg technical support don't know what the problem is and have asked for new parts. Hopefully this will fix the problem but not likely for another week at least and I'm not all that confident it will work from what the engineer has said. Very disappointing for such a well regarded brand.
    Anonymous
    Colour: Stainless Steel
    Reviewed on:

    Very disappointed with this product

    1/5
    What a terrible product. We have had this oven replaced 3 times, the third oven delivered today, also does not work. The bigger sized oven heats up, reaches temperature, then starts bleeping like mad, and then the door goes into lock mode. The door will only release once it is switched off at the mains. This is the third model with the same problem. Cannot be coincidence!!! We have now been without a working oven for 6 weeks. I would strongly advise against buying this product.
    Nadine
    Colour: Stainless Steel
    Reviewed on:

    Awful, awful, awful. Don't buy.

    1/5
    It's awful. Please don't buy it. The build quality is shocking - everything feels flimsy and loose fitting. The glass in one of the doors has fallen apart after a week of use. Not looking forward to spending hours on the phone to Smeg's notoriously awful customer service. Ignore the other reviews. This a shoddily made item and I bitterly regret buying it.
    Joe
    Colour: Stainless Steel
    Reviewed on:

    Looks Great. Shame it doesn’t work!

    2/5
    Arrived and expertly installed by the AO team. No complaints there. However on day two the main oven decided not to work. Waiting on a Smeg engineer to come and fix it. Not even had a roast yet. On the positive side it does look nice and the induction hob is fast.
    Graeme Dickson
    Colour: Stainless Steel
    Reviewed on:

    Disappointed.

    2/5
    Very noisy fan. Fan continues half an hour after cooking. So you cook for 10 and pay for a cooling fan for a further 30 minute ! Grill great. Hob excellent. But there is cool spot in the middle of the main oven which affects quality of cooking. Grilling with the door slightly open results in the knobs being too hot to touch. Instructions very weak and do even state what each function knob on the two cookers do. Would not buy again.
    Tina Drew
    Colour: Stainless Steel
    Reviewed on:

    Disappointed

    2/5
    Not very impressed so far with the oven. The instruction manual is really vague and I have absolutely no idea how to use it to it's full potential. I was not asked about the fuse I had and there are 2 differing opinions of which fuse is required. There is a 'rope' type thing going round the inside the cooker door which looks like it will last a few weeks only. The cooker appeared to lose power during a long cooking time on Christmas day, my sister had the same problem with the same oven. Very disappointed
    Sarah Wykes
    Colour: Black
    Reviewed on:

    So close to being a great product

    3/5
    Product looks great but once arrived and checked over, the grill element of the small oven is not level or sat in the correct spot so cooks unevenly and needs to be repaired. SMEG UK repair company are atrocious. Took three attempts to get it looked into as they don't turn up when scheduled despite having a 5 hour window. Item is also quite flimsy, the timing/clock clicks everytime you press it as the metal facade is loose and thin. Other than that, heats up incredibly quickly and easy to use. Having the full manual online is a nice touch too.
    Danny Hudson
    Colour: Stainless Steel
    Reviewed on: