Rubbish customer service
1/5
I cannot find the door template from the pack comes with the machine, I've sent them emails asking for it but no response, then write on their help form in the website but no response, and at the end I contacted them via business WhatsApp. However they said as it's after 30 days of my purchase, they cannot send me the template. Also they have nowhere I can download the file for it. So now I'm stuck as I'm not sure where to drill the holes to install the door. Rubbish customer services. Highly not recommend this brand.
Jones