Terrible machine. Had 4 years. Spent 2.9 years (out of warranty) trying to get machine fixed. Have now decided to drop these mugs as they offer no support, customer care or even a remedy for issue. They constantly lie and deceive in a hope you will go away. Shameful LG, very shameful. I thought, and the cost affirmed this, that this was high end. A snakes belly is higher up than these lot. @LG buy some Bose stuff and then call their customer service. Next, take a lot of notes.

Terrible machine. Had 4 years. Spent 2.9 years (out of warranty) trying to get machine fixed. Have now decided to drop these mugs as they offer no support, customer care or even a remedy for issue. They constantly lie and deceive in a hope you will go away. Shameful LG, very shameful. I thought, and the cost affirmed this, that this was high end. A snakes belly is higher up than these lot. @LG buy some Bose stuff and then call their customer service. Next, take a lot of notes.

Really quiet, large drum and I like the remote feature using the app too.

Great machine and quiet too. Easy to use

Very quiet. Does a solid job. Good buy.

Superb washing machine. Works good and looks good. The 12Kg drum size is huge and allows better movement of the clothes during wash cycles. Even on spin cycles it is very quiet and clothes come out barely damp, rather than wet. This makes the laundry basket lighter and easier to carry to the washing line. The 1400 rpm spin is automatically selected so you don't have to mess about choosing it, like I had to on my previous Panasonic 10Kg, 1400 rpm washing machine, which always defaulted to 1200 rpm spin. The smart features are great, especially for notifying you when it is finished. There are about 20 additional programs you can download into the memory to allow a totally customised setup, depending on your families needs. I like the drum cleaning feature which is scheduled after every 30 wash cycles. This helps keep the machine clean and in tip top condition and is part of the smart app, so it tells you when a self clean is due. It also has a useful diagnostic feature where it can self check its own parts and functionality in case there's a fault. This allows easy fault resolution and advises what to do to fix common faults, like a blocked drain pipe, or if an engineer is needed. The steam functions are great for allergy sufferers like me, where I may want to wash our dogs or cats beds, or for general use to lightly refresh a shirt that isn't really dirty, but you want to wear again without a full wash cycle. Overall we are very happy with the machine and its ability to do its job well. It would have been nice to have the auto dose detergent and softener features, but we were not too concerned about putting powder and softener in manually. My wife finds it a bit hard to get used to the control panel. She prefers a more analogue approach. This is a hi-tech machine, and is different to previous models we've had, but once familiar with it I'm sure we won't be too concerned about the settings.

Love this machine! Works beautifully and the menu system is great. I also love how quiet it is! Ssshhh! Always makes me smile when it finishes and plays me a little tune! Happy washing!

Works very well, but not as simple to use as our previous machine.