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    Customer Reviews - Hoover H-WASH&DRY 300 8Kg / 5Kg Washer Dryer - White - E Rated

    Customer Reviews - Hoover H-WASH&DRY 300 8Kg / 5Kg Washer Dryer - White - E Rated

    Hoover H-WASH&DRY 300 H3D4852DE 8Kg / 5Kg Washer Dryer with 1400 rpm - White - E Rated
    £379
    • 8kg wash & 5kg dry load — Great for medium households
    • KG Mode — Sensors adapt the wash to keep costs low
    • Full load in 59 — A quick wash when you're in a hurryd reduces creasing
    • NFC — Connect to the washer dryer from your smartphone
    • Dimensions (cm) - H85 x W60 x D53
    4.5 / 5
    57
    26
    2
    3
    2

    Awful machine and policies

    1/5
    Bought end of May. Was installed by AO personnel who did a terrible job and spilled dirty water all down my stairs while removing old machine. The actual hoover machine takes 6-7 hours to wash and dry. After two months the dry clothes started being soaked with dirty water. Then the machine packed up altogether saying error: e03. I got an engineer to come from Hoover via AO. He said he unblocked it and raised the draining pipe. An hour after he left the machine was broken again, error 03 again and then soon, error 20. AO and Hoover would still not replace or exchange my machine as ‘30 days have passed’ and instead I’m now meant to wait for an engineer to be called out, yet again. Meanwhile I have no clean clothes. I’m absolutely gutted and would never ever use either Hoover or AO again, even though the AO people have been friendly, their policies mean I’m wasting days and days just trying to get a working washer dryer like I paid for.
    Sam Raven

    Awful machine and policies

    1/5
    Bought end of May. Was installed by AO personnel who did a terrible job and spilled dirty water all down my stairs while removing old machine. The actual hoover machine takes 6-7 hours to wash and dry. After two months the dry clothes started being soaked with dirty water. Then the machine packed up altogether saying error: e03. I got an engineer to come from Hoover via AO. He said he unblocked it and raised the draining pipe. An hour after he left the machine was broken again, error 03 again and then soon, error 20. AO and Hoover would still not replace or exchange my machine as ‘30 days have passed’ and instead I’m now meant to wait for an engineer to be called out, yet again. Meanwhile I have no clean clothes. I’m absolutely gutted and would never ever use either Hoover or AO again, even though the AO people have been friendly, their policies mean I’m wasting days and days just trying to get a working washer dryer like I paid for.
    Sam Raven

    Instructions are Very Complex

    2/5
    I don't like it mainly because the instructions for use are very complex for me, my previous Hoover Washer Dryer was excellent I had it for 15 years and never had any problems with anything that is why I bought another of the same Brand. The first time I used it I used the ECO setting it took over 2 & a half hours! plus when it did finish I put the Dryer on, when the cycle finished water was coming out from underneath? I've got to the stage i'm scared to use it but obviously I have to, I will never buy this Brand again.
    Val

    Faulty product

    2/5
    I might have just got a faulty product but the drum has dropped and so it’s very noisy, this was discovered on my very first wash. AO and candy/hoover are trying to resolve the issue however I’ve got to wait for an engineer, leaving me without a machine for a month with a newborn. No fault of either company and as I mentioned I think I just got a faulty machine but not that impressed.
    Lucy Diamond

    Not good, avoid

    2/5
    I accepted this as a swap for the machine I ordered but was out of stock. I wouldn’t recommend this one. To use the dryer you need to open a tap at the bottom of the machine, attach a pipe and hang it over your sink. The pipe doesn’t come with the machine and the manual does explain this at all. Really disappointing as u can’t make it do a wash and dry in one as it suggests because u can’t open the tap when it’s on wash cycle. I’m going to try and return it and wait for my original choice to be back in stock! Avoid
    Gianni

    It's ok

    3/5
    Does the job, a bit noisy and touch buttons very intermittent. Delay start does what it says on the tin but the programmes vary so much in length between loads that it's impossible to accurately set the finish time.
    Neil

    New year machines

    3/5
    Works ok but not as stylised as my broken down one. Need to update the look of machine and feel of the display
    David

    Does a good job

    4/5
    On the whole I am impressed. Its a lot quieter than my old machine and I don't need to leave washing on airers indoors. But it does leave everything very creased and, if intending to wash and dry, the cycle times are like 6 hours or more. Also the door seal fills up with fluff, that has to be wiped out after every drying cycle. If I had the space then I would definitely have a separate washer and dryer. AO were fantastic though, as usual.
    Andy