Terrible & potentially dangerous product
1/5
3 days after receiving this washing machine, it started giving off a burning rubber smell during the spin cycle when operating with the Hoover app. Got a Hoover engineer to visit who came for less than 5 mins, ran some tests, and couldn't find out what's wrong with it. Gave another wash load a try after the engineer left and the machine just stopped working after 10 mins. Hoover says they can't help with a refund or exchange unless the engineer finds a fault with it. They won't accept photo evidence that i have which shows the machine just sitting with the wash load inside doing nothing for almost an hour. Now i'm stuck with a new washing machine which is defective and could be potentially dangerous. My first Hoover product and needless to say will be my absolute last by this company or any of its subsidiaries.
Eros