Fairly good machine but very unreliable
1/5
Less than a year old and it's already developed 3 major problems.
First, I noticed water is leaking through the door seal. Credit to their repair process, they were able to come out the same week and fix it under warranty. But it took them 2.5hrs to disassemble and reassemble the machine. If it wasn't under warranty, I'd have been paying a lot in labour fees.
On the 1400rpm the machine has developed an extremely loud clanging noise. I've made sure it's level and not touching anything; it's definitely something internal. So I'm going to have to waste another day of annual leave from work to be home for the repair crew.
The Wi-Fi feature has also stopped working, which is a shame because it was quite useful. It refuses to connect to my Wi-Fi now. Nothing about my Wi-Fi has changed; the machine just decided one day it would stop connecting. I've tried all the troubleshooting suggestions.
A design problem I dislike is that there is no option for a low heat drying cycle. Which severely limits the things I can dry in this thing.
Some positives: It otherwise looks and feels good quality; maybe I was just given a lemon.
It's very quiet, although I think it's hard to find a noisy washer nowadays with them being directly driven by the motor.
The emptying mechanism for the detergent drawer is very thorough. I never have any detergent left in the drawer after a wash. Which will mean it stays cleaner for longer.
David