Not recommended at all I received a faulty washer drier from AO. It leaks water in dry cycle. I contacted AO within 14 days and had their engineer checked the issue. The engineer said I should get a replacement as it was a manufacture fault. It was a brand new but AO refuse to replace the item and send the second engineer, who run thorough investigation, and tried fix it but made it even worth. Now it leaks in wash cycle, too. I reported the fault on the 7th day of delivery, and this is 16th day of delivery but the situation is worse than when I reported as I'm unable to use it in wash cycle, too. This is because the engineer tried to fix the issue. This is not fair as I had to take leave from work for two day for the engineer appointments. The fault was found in the water valve, it was not fitted properly and also a slit in the part so that water come out from there in the washing/drying cycle. AO customer service Luke promised 'compensation' when booking the second engineer as I was not happy, but he refused to tell me what kind of compensation I'm entitled. It doesn't sound promising at all. Very disappointed by AO customer service.

Our washing machine broke down and we desperately needed a new one. Thankfully, I was able to order this one for next day delivery, so panic was over! I am so delighted with this washer dryer, it's the first of the kind I've owner, in the past we've always had washing machines (no dryer). We thought, with the cold winters, it would definitely be useful to have a dryer and it is so space saving! Slotted in perfectly in the gap of where the old one was. It is so silent when it is on, I even forget it is on sometimes and have to check because it so quiet. I no longer have to worry about disturbing neighbours with my evening loads. There a little features about it that I found exciting (like a child on Christmas day!), the little light inside the drum, the little tune it plays upon turning on, when a load is complete, and my favourite one is when turning off the machine it plays fur elise! It has lots of settings on there, so you can adjust the washing to whatever temp/time/speed you want and you can accompany any wash with a dryer setting too, so it automatically switches to drying after the wash is done, as long as you set it up the dry option. Or you can just go with the smart wash and dry. All my loads so far, bedding/towels/clothing/lingerie have all come out perfectly dry. I honestly cannot complain about this machine at all. It even has a child lock feature! Which is great since there is a touch screen display. I would 100% recommend this washer/dryer to anyone, yes it may be on the pricier side, but you definitely get what you pay for. Although on a credit payment plan since it was an unplanned expense (cost of living crisis!), to me, this is money well spent! I dont normally write reviews but this one deserved one, as I want others, who may be in doubt, to know it is worth the purchase.

Baffled by all the good reviews, yes it looks good, yes its quiet, and brilliant if you need a slim machine....but... 1. Abysmal controls - its like "what would apple and google not do?" - farcical, have to keep checking the manual, touch screen/sub-menu etc. Honestly farcical. 2. Its got a known fault and had a manufacturing recall - the 2 engineers who have come to fix mine 3 times have told me the circuit board and valve have been recaled due to known faults. 3. It wont turn off, 3 engineer visits and multiple replaced parts and no change, others have the same issue with a quick google... 4. Engineers dont really know how to fix it or have experience with it as its a niche brand, they dont carry the parts so its been months and many, many hours on the hoover candy wait line to book someone to come out with the right parts.I And it still doesnt work properly....not even 1 year old. Buy something mainstream that is less complicated!

First, let's be clear that the '8 kg' claim for the load limit is seriously misleading, and should be stating about 5.5 kg for a normal mixed load. I know this because I had my doubts about that claim and filled the machine with my regular 3-weekly mixed load, right to the point that there was only just space for the width of a hand to fit on top of the load, and then took it all out and weighed it. It was 5.5kg. -- and yes, I did check the luggage scales I used, with 6x1kg packs of dried foods, and it indicated 6kg correctly. I guess that 8kg may indeed be the *theoretical* weight limit for sensible operation, but it's really bad practice to give prospective purchasers the idea that they could fit an 8kg load in the machine, for that would be completely impossible for any sort of normal mixed load. Apart from that, yes, this is excellent for me as my first-ever washing machine (and so quiet), but, in view of the horrendous drying function I'd rather have saved money by buying a washer-only. As a dryer, I expect it's no worse than others that are non-vented and use condensation to achieve the drying, but I was appalled at the long drying time and severe creasing of everything -- and the creases were very persistent and made folding extremely difficult, and I certainly wasn't going to go ironing all that! Also, even on the supposedly bone-dry setting (for putting away immediately), my stuff was still noticeably damp and so still needed hanging up, and that was after I think close to 2 hours of 'drying'. I also realized that the condensation drying uses so much electricity and water, that as long as I have a local launderette it made by far the best sense to take the stuff that needed machine drying to the launderette for that. Should the economic situation cause the local launderette facility to close down, okay, I'd just have use dryer balls in the Haier, in the hope that they'd improve its drying efficiency a bit, but for now my washing sessions finish with a launderette visit!

Washing machine is generally good but started leaking from the bottom of the door, engineer came out and said its fine and must be fluff stuck on the door seal even though I wipe it every time. Now stuck with a leaking machine as AO keep fobbing me off and telling me to get the engineer back out losing a day's pay everyime. Is under 6 months old.

There's a good assortment of wash cycles and most can be personalised (temp/spin speed). Fastest wash is 15mins (at no temp), then increases in time based on temperature and spin speed. A 40c wash with 1400 spin takes approx 30mins. I've had 3 washer/dryers (different brands), and this Haier dries the best- it's important to wash/dry the same types of clothing to dry evenly. I've not had a dry cycle last more than 90 mins. The machine is surprisingly quiet during it's fastest spin. Very happy with this machine.

Good washing machine, not too power-hungry and with good settings. Severely let down by the drying function - I've had this machine for less than 2 years and I've had to have engineers in (thankfully covered under warranty) twice now because the drying functionality stopped working. No explanation and I use machine cleaners regularly to remove hair and lime scale buildup, as recommended by the first engineer. Made no difference. Better off spending slightly more on a better quality machine that isn't breaking all the time

This is my first own washing machine ever, I always previously having been using a local launderette. I find this type of product a bit difficult to rate, because the issues I have with this particular example are nearly all simply issues I'd get with any domestic washer dryer, and so although I'll mention here some annoyances and inconveniences, in relation to this type of machine it appears that I've bought an excellent example that should serve me well for a long time. I had no alternative choice to this model, actually, because my kitchen's washing machine space wasn't quite deep enough for alternative models I might have preferred. This one has a nominal depth of 46cm. The machine looks smart, and although its range of options looked daunting at first, it took me only a day or two to feel at home with operating it, and working out what would be the most practical setting(s) for my own laundry (just mine, so machine usage would be relatively light). I much wanted as quiet a machine as possible, and really, in my open-plan living / dining room and kitchen area, for the most part it didn't draw my attention during the Eco 40-60 wash cycle, except through its mouse-like quietness. Understandably the final spin (at the full 1400rpm) was louder, though subdued compared with the equivalent spin on the machines at my (ex?) launderette. What was distracting and indeed occasionally startling, however, was the range of quite loud cough, burp and gurgling noises the machine caused in the kitchen sink. The drying cycle was rather noisier, and the repeated coughs and gurgles in the sink really started getting on my nerves. However, I'm not docking any stars for that because I'm aware that I'd get the same from any machine of that type connected to my kitchen sink drainage pipe -- it's simply one of the wash-time purgatories that I'll just have to put up with! My preferences would differ somewhat from those of the average user, because this capacity machine appears to be aimed rather at 'medium' households, whereas this is just for me, and my loads are generally only lightly soiled. I thought the Eco 40-60 programme would be the best for me, but it took a hideous amount of time, just on the wash. If I remember correctly, it was about 2h 24min, which was brazenly excessive with regard to my own requirements. Next time I'll try the Fast programme, which at least progresses at tortoise rather than mini-snail pace, taking about an hour less! To me that still seems a pretty excessive duration, but it appears to be the shortest 'proper' wash available. I'd adjust its options for 30 degrees wash temperature and 1400rpm spin speed, so economizing and minimizing drying time afterwards. There was one really stupid and quite unnecessary detail that caused me some concern, with regard to one thing in the user manual. In the section on care and cleaning, item 3 tells the user that, in order to prevent blockages of the water input, (s)he needs to remove, clean and carefully replace the water inlet valve filter, on a monthly basis. -- The catch is that the manufacturer is asking the impossible of not just me but presumably most ordinary domestic users, because, in order to do that one would need to get at the back of the machine. Most such machines are installed into snug under-worktop spaces, and thus are not user serviceable for anything at the back. I also found that the Terms & Conditions both for Haier warranty repairs / service and also for the relevant Domestic and General operated longer-term Care Plan specifically exclude routine service inspections, so apparently the user is left on their own about that. I phoned Haier Support about that, and a really nice and good-humoured guy there was surprised by my raising the issue, which he hadn't heard of before. Apparently it's a general assumption that the user doesn't try to get at that particular filter, and except in real hard-water areas the filter would be unlikely to get blocked within a machine's lifetime, or at least such a blockage would then just be treated as a breakdown that would be covered by the warranty or Care Plan. -- Well, with crossed fingers, I'm reasonably relieved about that. At least the pump filter, which I guess really would need regular cleaning, is perfectly accessible at the front.