We ordered a fridge freezer with Ao.com they have been excellent with their customer service. We had it delivered found dents and scratches on this model. A replacement was arranged, delivery driver found the new replacement had dents and scratches also. Called AO to arrange for a different brand and model. AO were very helpful to be fair.

The fridge freezer gives out an annoying noice every so often that sounds like a pin ball bouncing

Only had it set up for just over a year, has been making ice cubes smell of fridge smells for the last 4 months no matter how clean I keep it - when researching this is apparently due to the evaporator. Now it isn’t even freezing ice. I would’ve expected this product to last longer than just over a year (how long I’ve been using it). The freezer compartments are also very small considering the size of the over all freezer.

Not very impressed with this fridge, feels like it won't last over a year to be honest. The exterior looks like some cheap laminate on the sides but overall it feels sturdy enough. The vegetable drawer keeps getting iced up and all the vegetables stored in the middle kept getting frozen through. No issue with the freezer section so far.

The fridge freezer is just what I was looking for. I was finding it difficult to find one which was 50 / 50 in black. I have just moved home and it fits perfectly in my kitchen. Thank very much. Julie ??

It certainly isn't "frost free" - my fruit and veg were frozen solid in the bottom of the fridge and frost crystals had formed all over the fruit box! There is barely any space in the freezer, just tiny drawers that don't have backs so items fall down the back. The "reversible" door is a joke, it's the reason I ordered this model in the first place but my partner and I have spent 2 hours (so far) trying to screw the bottom hinge back on through what appears to be SOLID INSULATION FOAM In the screw holes! It apparently only requires hand tools to do but between the two of us we're still struggling and it's still lying on the floor while our food spoils. Don't waste your money on this thing.

The door is useless for bottles, they fall out because they are to shallow. I am sorry I bought this fridge freezer.??

if you are reversing the doors have a block of wood and a hammer ready. i had 1 bolt that was too tight on the top and mole grips just kept slipping off after the bolt rounded. i had to end up giving the hinge bracket a rotating tap action with the wood block and hammer to persuade it loose (basically the issue is there are no washers on the bolts, extreamly common manufacturing cost savings) i give it 2 stars because (who really reads the excellent reviews over the 1 or 2 bad) the average home user is not a mechanic and this might be a big issue that people may run into when doing a fairly easy task of changing the doors round to fit their lovely home. apart from that its brilliant, i like the little wheels at the back tha helped me move it around, plenty of power cable and all i can say is i am saticefied with my purchase.