Product was great, however the service from the delivery team was terrible, we paid for connection and the old appliance to be removed and these guys didn't want to do either. The order was for my mother who is going through chemotherapy treatment and the drivers wanted to just dump the new appliance in the kitchen and leave. They made every excuse not to fit the new one then tried to leave without taking the old one, ive used AO for years but will avoid like the plauge in future. Terrible service!!

Lovely looking cooker, cooked on hob for first time, we have ninja saucepans, but found even though we were careful it has scratched the stands. Going to look terrible very quickly. Not impressed at all by this. Didn't have a problem with old zanussi cooker with said pans. So disappointed this has happened.

Hob not as good as previous cooker but oven great

Lovely looking cooker, was one of a few I could get as a dual fuel double oven that was only 55cm wide. Disappointing as very expensive, and a supposedly top make, but had a faulty thermostat so couldn't use it for a week until the Stoves repairman came. He fixed it in 5 mins - shame they couldn't have got it right in the first place. I dont expect to pay top dollar for something that wasn't even working straight from the factory! No follow up from AO, which was also disappointing. However, that said, it is a great oven & easy to use but only quibble now is that due to its design, the hob is not very easy to clean, & there is a space along the front of it where crumbs fall in & are very difficult to remove without fishing around with a safety pin! Grill pan in top oven had a handle.

Purchased the same cooker 11 years ago loved it so when it wore out got this as a replacement. Every time the new oven is used it fills the house with a horrid acrid smell. Stoves Customer Service are wonderful and are sending round an engineer to check if our product is faulty...but a bit sad that I can't use it for the 2 weeks till they had availability

Delivery and installation top notch. Cooker looks fab and cooks amazing, better than my old gas one by miles. Highly recommend the appliance itself. Cons. No wok stand supplied. The help line is abysmal and have no intention of helping. Tried to register but the operator was totally unintelligible. But I love the cooker

Easy to use and set up including the helpful clock/timer. I think it is the best option available when looking for a smaller cooker with dual fuel. It does everything you need while looking modern and stylish. The hob plates can be a little fiddly to keep clean, but this is a fairly minimal issue.

Great colour and cooker is easy to use, provided you follow the User Guide instructions. Only used Gas Hob and Top Oven so far. Both worked well. Looking forward to more happy days of cooking and baking ! Only worry is that the gas burners are still showing a small amount of orange/yellow flame.