Before buying this product make sure you check the reviews on the shark website. I have had an issue where the water cap has broken and it seems to be a reoccurring issue on all of the reviews on the shark website. The mop itself is great but the water cap broke within 5 months and I’m now in a process of getting a refund from AO (ao where great about it and arranged a collection for the broken mop & refund straight away).

It’s good that you have the ability to use both sides of cloth. My main dislike is the fact that it can be difficult to change the cloth. It keeps flipping over &/or falling off before completing the procedure. It is quite heavy to handle. Wouldn’t recommend to someone who is not too flexible.

The seal cap for the water tank eroded pretty quickly so now I can't screw the cap on or use the mop without the water flying out. Apart from that the steam mop worked brilliant up until that point.

The steam mop and handheld are great. It is advertised with a garment steamer but there isn’t one in the box.

Really happy with the product,it doest brilliant job,I only would like a little bit longer cable.

Easy to handle, nice steam cleaner, floor and handheld. Could last a bit longer than 10-15min.

Delighted, arrived promptly. Very easy to use and effective on floors. It’s ready to use very quickly and 15 minutes bursts of steam is long enough between needing to refill. I love the hand held attachment too. The little scrub attachment was less effective, I hoped it would work on mouldy grout between the tiles, but the bristles deteriorated very quickly. Overall I’m very happy.

Recommend this item from family member must say very pleased with it cleans tiled floor and hardwood floor very nicely .