I was really excited about my new coffee machine however I'm really disappointed. Its flimsy and it constantly leaks from the back. Save your money!

This product is essentially a waste of money. It looks the business, it will brew a cup of coffee, but will it be fit to drink? I would thus suggest that you don’t buy this product. Save up and buy an expensive product that actually is worth using. Or nip down to your local cafe. Sincerely David Hearle

We were really disappointed. The machine has an awful chemically plastic smell in the water dispenser and it makes all the drinks taste chemically and plastic too. We have thoroughly cleaned the machine but we just can't get the plastic chemical taste/smell to go so are having to send it back.

Rubbish product. Leaked upon arrival and Swan refuse to reply to our emails

Makes good cappuccino, but the machine itself is of very poor quality its all plastic. Which I did not realise when I bought it. Gave it 3 ?? just because it does make good coffee.

It's an OK machine...not really worth the money. It's very plastic-y and the coffee grounds are always soaking wet when you empty it. Crema is plentiful, but it's all bubbles. The water tank is good, no leaks or drips and a great size. Coffee-wise, I've had better espresso from my £30 Amazon cheapie. I wouldn't buy this one again.

A bit plastic looking but a good retro shape and colour. Not had chance to use it yet so a neutral 3 out of 5 has been left

I am a barista, therefore I was very excited to receive this product and make barista style coffee from home. It looks absolutely beautiful, however due to the small size, it is quite complicated to use, especially when wanting to make coffee one after the other. You also have to stop the espresso from running yourself, rather than it just stopping itself, which has lead to some weaker coffee- which wasn't mentioned in the description of the product. The steaming wand is also extremely short, which makes it very difficult to steam milk with little foam and has lead to me having to put more milk in a jug just so that the steamer reaches the milk- leading to waste. Overall the product looks good and makes a decent coffee, but very fiddly and difficult to use.