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    Customer Reviews - Smeg Concert 60cm Freestanding Dual Fuel Cooker - Stainless Steel - A Rated

    Customer Reviews - Smeg Concert 60cm Freestanding Dual Fuel Cooker - Stainless Steel - A Rated

    Smeg Concert SUK61MX9 60cm Freestanding Dual Fuel Cooker - Stainless Steel - A Rated
    £979
    • 1 multifunctional oven - gives you more ways to cook
    • 4 burner gas hob includes a powerful wok burner
    • Cook dishes together without flavours transferring
    • Special function uses steam to keep your oven clean
    • Dimensions (cm) - H91.5 x W60 x D60
    4.4 / 5
    61
    18
    3
    1
    6

    Overpriced rubbish. Mind your face when you open the door....

    1/5
    I can't believe the reviews on here for this. I bought this 2 years ago. The controls and burners are cheap and nasty, the burners are noisy and none of them cook really low, even the little one. It cooks unevenly. When you open the door you have to duck to avoid the blast of hot steam hitting your face. The light is hit and miss despite a new bulb. It is massively overpriced but I fell for the Smeg name. More fool me. One star for warming the food up.
    Julie Kendall
    Colour: Black
    Reviewed on:

    Arrived damaged - still waiting

    1/5
    Cooker itself is great but it came with a dent and scratches on . A new piece was sent out , it was the wrong part (plastic for a dishwasher). I am still waiting for the correct piece! Unhappy to have to be spending time on endless telephone calls and emails containing photos etc.
    Debbie
    Colour: Stainless Steel
    Reviewed on:

    stay away

    1/5
    Garbage, seals on the front went in the first 2 months, the SMEG contract out support and had the rides unhelpful service from both SMEG and the contractors. The cast iron hobs started scratching and look terrible. Had a hotpoint cooker for 11 years it to have the fan go out, SMEG are terrible poor quality over priced. AO where so helpfu l and many thanks to them.
    Wayne
    Colour: Stainless Steel
    Reviewed on:

    AVOID this cooker at all costs!

    1/5
    DO NOT BUY THIS OVEN. We've had it for about 5 months now and it is awful. The main gripe is that the fan doesn't shut off when the oven is off and it goes on when the grill is on, then runs for 20min when it's off. The kitchen is a noisy racket. There is a nasty rattle also that never fails to annoy when the fan is on. Additionally the burners aren't laid out right and you're always juggling pans around on the stove to try to get the right heat for the phase of cooking you are doing. Which? got it completely wrong then they gave this oven a top review, which we referred to when buying. Zero stars except that it looks good, but it looks as if I have to provide 1 to get the review to register
    Scott
    Colour: Stainless Steel
    Reviewed on:

    Avoid, oven is simply not good enough

    1/5
    Had it for two months now and seriously regret buying this model. Mainly because of the oven being an absolute hit or miss when it comes to temperature. It doesn’t heat the oven evenly. It doesn’t heat it to the temperature set The fab stays on for absolute ages after switching it off The cooker grills are a nightmare to clean. The gas knobs come of very easy. Would love to send this one back. Worse oven we have ever had.
    Marcel L.
    Colour: Stainless Steel
    Reviewed on:

    VERY POOR CUSTOMER SERVICE.

    1/5
    With in 3 weeks i have been through 3 cookers now we are waiting for our 4th one to arrive fingers crossed this one works, the first one was admitting orange/yellow flams on all burners and the oven packed up after 20 days, 3 Ao engineers and one smeg engineer came out failing to fix the problem, AO finlly deciced to replace it for the 2nd one where the AO installers eneded up damging the side of the cooker leaving 3 medium size dents and i dont know how but they also managed to bend all the feet on the cooker the worst part was how they tried to hide the damage by leaving the blue protection film on until they pushed it to place i was lucky that i was watching them and noticed the damaged. So i was back on the phone AGAIN to AO with another wait time of 40 min wasted as they had failed to call me back to arrange collection/delivary date...7 days later the 3rd cooker has arrived and this time me and the engineer checked it over for any damage before installation once it was installed the engineer turned the oven and we herad a bang and the power went out tripping the RCD switch the engineer arsured me its just a blown fuse in the plug after replacing the fuse we turned on the oven again and did the same. I can't express how fustrated i was by now i'd have to AO again and waste another 40 min in the cue but yet if you call sales the waitime in only a few seconds LOL. customer service then told me they were out of stock and that it would be back in stock on the 28th Sept where AO would call me and arrange a new delivary date for the 4th cooker...you guessed it NOOO call back so called them today only to be told there very sorry but they are out of stock again and will be bk in on the 7th Oct.....they had stock yesterday tho :(
    S Khan
    Colour: Stainless Steel
    Reviewed on:

    Bad design for gas connection

    2/5
    Nice cooker but no space at back for gas connection
    Brian
    Colour: Stainless Steel
    Reviewed on:

    Wasnt what I expected to be fair

    3/5
    For the cost of this duel cooker, It was quite disappointing, It didn't have a connecting pipe/tube for the gas part, ( had to go and buy one to actually get the cooker connected for the hob part of it). It only comes with one oven rack and one grill tray. (Not really enough for the size of the oven in my opinion). The fact that I ordered it for the larger oven so I can cook more things at the same time. (Had to buy some more adjustable racks). It didn't say on the description that you don't get the pipe/tube for it to actually be connected to the gas main for it to work gas the gas hob. Other than that it is a good size electric oven and I have still got to use some of the functions on it to really know if it is good or not. But so far one really good leg of Lamb cooked perfectly, but the smaller things like roast potatoes as an example, a little over cook even when following the temp/time guides, but that will be something to get use to when it gets used more, as we are not use to an electric oven. Right now I have only had the cooker for just under 2 weeks but its just an ok cooker and id say over priced for what you get.
    Shirley
    Colour: Black
    Reviewed on: