Positive: This washing machine is relatively quiet during spinning - this is for one star. Negative: 1600 spin is still not drying as much as I hoped. Worst: After each washing there is always a lot of water left in the rubber seal and in the detergent / conditioner drawer (water & detergent residue). I understand it is usual for some water remaining, but this washing machine leaves about 60 - 70 % of water in the drawer. I personally consider this a big fault - if not drained / dried properly bacteria will grow the washing machine, same stagnant water circulate and the clothes will smell unpleasant. You can drain the rubber seal eventually with a lot of paper towels but you have a really big job getting to the detergent drawer to empty / drain / dry. Even worst: BEKO's customer service is shocking. I was passed from one caller to another and every time I described the issues they wrote something else on my enquiry. I had an engineer inspecting the washing machine on two occasions only to confirm this is the new design: drawer is no longer sloping and draining hole is missing. And the rubber seal is also designed in such way that is preventing the water to drain fully. To a better news: AO customer service was amazing. They organised three-way chat with BEKO allowing me to explain the issues and finally BEKO accepted to give me a refund. I since bought a new brand of washing machine. I had many BEKO products in the past but based many on the negative experience with customer service I will NEVER, EVER buy another BEKO again!

Unfortunately, have had issues with this machine since day of purchase. The engineer has been out to fix it on 3 occasions now! The Eco cycle is useless; reduces the rinse and therefore, washing comes out smelling 'dirty' instead of like fabric conditioner. My previous machine washed so well and clothes came out smelling fresh and even smelt of fabric conditioner after storage. I was told by the engineer to 'use a different cycle'. Wouldn't recommend and wish I had purchased a different make/model (my previous machine gave me no issues and lasted over 5 years, but unfortunately has been discontinued).

This washing machine leaves water in the dispenser drawer when the wash is finished and it won’t drain out . Beko are totally unhelpful , worse customer service ever ! However ao are brilliant and replaced it for us like for like but unfortunately same problem so must be a design fault again ao sorted the problem and replaced with a different make machine . I would not buy any beko appliances ever again based on there awful customer service !

Good machine once you get past installation!!! Being integrated and trying to fit into an existing slot wasn’t easy, especially when the leg adjustments are simply not enough to level easily. Another annoyance is when fitting a cupboard door to the front. You need to use the screw plates which are barely hooked once the screw is released ready to add the door, I lost one behind the front panel, having to mess about unscrewing and fiddling about with a magnet!.......having had a pain installing, I can say however, this is a good machine, easy to use, quiet and has some great deep clean/stain settings that work really well.

At first this machine kept squeaking really loudly until I read online from other people who had the same problem. There is a large piece of polystyrene wedged underneath the machine that needs to be removed but is not made clear on the instructions. After that everything was ok. Washes well & is now quiet.

Just installed this today. Not sure how good it washes yet as I was more concerned about the noise this machine makes. It started its wash and squeaks like mad. Then it went in to a spin and I can only say my god its loud. If your looking for a quiet machine this is not it.

The product is nice but it is very small on the inside for items. This is fine for a single or a couple but not for a family, it will be too small. It has shelves and a fresh box. The light works well when opening the fridge etc. Freezer compartments are a good size but again I would not recommend this for a family. Overall for my father this is great.

Let’s start with the positives: I could not find a 1600 rpm spin on any other model of the integrated washer type. So when it does the full 14 minute 1600 spin the clothes come out lightly damp which is great. This was also the only integrated machine I could find where you can adjust the rear feet from the front - well done Beko. There is also a spirit level hidden under the drawer - great idea see the negative below though. There are a great number of program choices, the fast option is not available on all of them but it does do the job. It’s also so quiet during wash, and acceptable on loudness during spin. I like the large porthole door and the fact you can add clothes if you forget - no waiting a few minutes for the door to open . Though you can’t do this every stage of the wash. The LED time remaining is clear also. Moving to the negatives: The 1600 rpm spin time is reduced if it is linked to a cotton fast wash, yet on a cotton full wash it does it. So it’s a bit annoying because it’s best to do a rinse hold and then go manually into the full 14 minutes long spin to get the most effective dry result. I think this is a massive design flaw. My machine was also replaced because the spin on the original one made such a racket it suggested to me the bearings were gone. The Spirit level mentioned above, gives false readings. Essentially it wanted me to level the machine wonky and off balance, so I had to use my own. I just can’t see the point in having fitted it if it gives wrong messages to the consumer. It’s a nonsense and I think Beko need to go back and look at this. Then the water pipe was so ridiculously short - just half a metre more would make all the difference. The drawer also has sometimes water left in it, again design flaw reported by others in their comments. It also does not pull out easily for cleaning also and the markings inside it are really poor in terms of where to place what .And now let’s go to the instruction manual, really confusing at times, Again why don’t they sit around with a group of consumers and check their full understanding. It even says that you should dilute liquid washing liquid when putting it into the drawer what a nonsense! Other than that, not a bad machine, it just needs tweaks and more customer involvement if it’s going to really be a like for like competitor to the more premium brands, because in some ways you can sense from the quality it’s aspiring to be of that more premium level. Top Marks to AO although, on every aspect of their service.