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    Customer Reviews - Samsung Series 5 SpaceMax WW11BGA046AE 11kg Washing Machine with 1400 rpm - White - A Rated

    Customer Reviews - Samsung Series 5 SpaceMax WW11BGA046AE 11kg Washing Machine with 1400 rpm - White - A Rated

    Samsung Series 5 SpaceMax WW11BGA046AE 11kg Washing Machine with 1400 rpm - White - A Rated
    £449
    Save £50
    Was £499
    • 11kg drum capacity - Great for large households
    • SpaceMax™ technology — The same machine & a larger drum
    • ecobubble™ – Wash at low energy-efficient temperatures
    • Hygiene Steam – Targets germs, bacteria and allergens
    • Dimensions (cm) - H85 x W60 x D60
    4.8 / 5
    398
    36
    6
    2
    10

    Really disappointing

    1/5
    Really disappointing... I have only had 3 weeks so far! Leaked after second wash on the day of delivery. AO advised we had to contact Samsung which we did, they sent out an engineer approx. 1 week later and replaced the door. Was fine for a couple of weeks, however today, it seems to be leaking through the door worse than before! Real shame as I thought Samsung would be a reliable make after my Bosch machine which lasted 17 years! When it works and doesn't leak it washes fine so maybe I have been delivered a faulty machine? Still haven't resolved with Samsung the next course of action. Waiting for a call back tonight and I am going to request a new machine as I paid a lot of money and shouldn't be having these issues after less than 1 month. Seems AO want nothing to do with you after purchasing through them and just pass you onto the manufacture. Not happy.
    Tanya Murdoch
    Colour: White
    Reviewed on:

    Great machine

    5/5
    So far so good. The drum size of 11KG is very useful indeed. My preferred wash at the moment is Mixed load which is approx 1h15. Be careful to check the manual for which loads you can actually fill the machine to its 11KG max. This is NOT all settings. The machine is very quiet when running, even on the spin settings. The detergent draw has useful features I have not seen on my previous Beko washer, which is a maximum line “insert” so you don’t waste tonnes or liquid detergent. The machine is automatically calibrates itself for the load you place within it, so it knows exactly the weight of the load. Remember when you first use the machine to run the calibration cycle first. This machine plays a long musical jingle at the end of a cycle to let you know your wash is done. The only issue I am having, which has always been the same with any white good, which is making sure it’s level. I find it impossible to get that sweet spot, especially when the rear of the machine is covered in work surface. I think a built in spirit level or something along those lines would be much better.
    Tony
    Colour: White
    Reviewed on:

    Can't operate it

    1/5
    I have a faulty washing machine delivered and can't get any satisfaction in getting it returned for a refund.
    margaret dorothy Tidey
    Colour: White
    Reviewed on:

    Great machine

    5/5
    Amazing washing machine , great quality, very quiet and surprisingly simple to use. It's slightly deeper than normal because of the way the hose goes up the back , so do check dimensions before you order.
    Kate Oberg
    Colour: White
    Reviewed on:

    Great machine

    5/5
    Really pleased with it so far. So simple to use, make sure you have calibrated the machine before use to make it quieter. You can look at a YouTube video for this.
    Kirsten
    Colour: White
    Reviewed on:

    Second hand

    3/5
    Love the machine , never leave reviews right away like to test the product. Right , The front panel has been repaired in several places by the manufacturer. There are scratches in the front panel . They is a tiny dent in the front . Lacquer missing off the detergent drawer. A new sticker suck over an old one . I took pictures from day one .
    Simon Faulkner
    Colour: Graphite
    Reviewed on:

    Not happy

    2/5
    It arrived with water inside the window (despite ordering a new machine) my first 2 washes stunk like they'd been washed a week before. I was on phone to customer service for over an hour ,engineer who was booked to call didn't arrive. Send to be working ok now but God knows ,as it was confirmed to me on the call that a test cycle was performed on it ,giving the amount of dust on the machine door i am a little concerned about the longevity of the product.
    Louise Armour
    Colour: White
    Reviewed on:

    Awful avoid if you don’t want a nightmare on your hands

    1/5
    Absolutely AWFUL! I’ve ran this item empty as advised by ao! Then with a load in and been physically sick! My entire house in EVERY room stinks of chemicals and possibly rubber. Samsung customer service are awful and very unhelpful! I now can’t wash my clothes and have a house that even with the doors wide open in rain can’t get rid of the smell. NEVER would I buy Samsung again! VERY loud on spin and cannot understand the other reviews which is why I bought it. The smell is horrific so now I’ve spent £600 on an item I can’t use along with the broken brand new Samsung fridge freezer. Worst brand on the market!
    Sabrina
    Colour: Graphite
    Reviewed on: