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    Customer Reviews - Samsung Series 5 SpaceMax™ WW11BGA046AE 11kg Washing Machine with 1400 rpm - White - A Rated

    Customer Reviews - Samsung Series 5 SpaceMax™ WW11BGA046AE 11kg Washing Machine with 1400 rpm - White - A Rated

    Samsung Series 5 SpaceMax™ WW11BGA046AE 11kg Washing Machine with 1400 rpm - White - A Rated
    £449
    • 11kg drum capacity - Great for large households
    • SpaceMax™ technology — The same machine & a larger drum
    • ecobubble™ – Wash at low energy-efficient temperatures
    • Hygiene Steam – Targets germs, bacteria and allergens
    • Dimensions (cm) - H85 x W60 x D60
    4.8 / 5
    404
    36
    6
    2
    10

    Awful avoid if you don’t want a nightmare on your hands

    1/5
    Absolutely AWFUL! I’ve ran this item empty as advised by ao! Then with a load in and been physically sick! My entire house in EVERY room stinks of chemicals and possibly rubber. Samsung customer service are awful and very unhelpful! I now can’t wash my clothes and have a house that even with the doors wide open in rain can’t get rid of the smell. NEVER would I buy Samsung again! VERY loud on spin and cannot understand the other reviews which is why I bought it. The smell is horrific so now I’ve spent £600 on an item I can’t use along with the broken brand new Samsung fridge freezer. Worst brand on the market!
    Sabrina
    Colour: Graphite
    Reviewed on:

    Samsung washing machine

    5/5
    Very happy with this product. Very quiet, nice big drum and cycles aren’t too long. Only criticism, but maybe I’ve missed something , is there isn’t a separate spin cycle.
    Pam
    Colour: Graphite
    Reviewed on:

    First week Review.

    4/5
    So far I'm impressed with its washing and spinning. However this is according to Samsung a new model so the instruction manual is not available and even the Samsung helpline staff don't have access to the info. Thich left my poking at the control panel on a hit and miss fashion trying to guess which combinations would work. It's also not clear whether throws and quilts can be washed in it. I bought the larger capacity to allow me to wash them. From the Quick Start/Set Up leaflet that came with it, I get them impression I cannot wash throws blankets or quilts in it. If true, thus is very is disappointing as it has 2kg more capacity than my previous machine and I used to wash throws, quilts and double summer weight duvets in that. That machine lasted 16 years so was obviously not harmed by doing so. Samsung are posting me a photocopy of the instruction manual, which may clear up these questions.
    Jill R
    Colour: White
    Reviewed on:

    Good machine, BUT ....

    3/5
    The Samsung washing machines are generally very good - last one was excellent for 15 years. Purchased this one at end November 23. Unfortunately had the same problem others have reported in reviews - there is a known problem with the software on all the Samsung 11Kg machines made around this time. It will affect every machine! Samsung customer support is abysmal and despite this known issue with their software, they just tell you to 'turn it off and on again' and 'manually drain it' and try to blame you for 'overloading' it (with one T shirt!). With AO help, I eventually got an engineer out, who updated the software (the latest version is 4 releases on from the faulty software on the machine). The machine has been fine ever since. Had the odd issue with it not spinning properly on occasion, but I believe this was just due to it not being able to balance the load sufficiently at that time to get up to the higher spin speeds. So, not as good as my previous Samsung 12kg washing machine, but still a good machine once you can get past all the issues.
    Andy
    Colour: White
    Reviewed on:

    AVOID

    1/5
    This machine was faulty from day one of purchase, Samsung openly admit there is a common fault with this. A quick wash set for 15 minutes takes hours as the machine constantly turns off and on. When set on a 1 hour programme it takes nearly 7 hours to complete and still doesn’t wash properly. This is not fit for purpose I would seriously advise looking at another manufacturer as still being sold even though aware of the issue. Who expects to buy a brand new machine and then have to have a repair man come and fix it? If you buy this expect to own a re-conditioned appliance with fear of what else will go wrong with it.
    Owen
    Colour: Graphite
    Reviewed on:

    Good Machine Good Service

    5/5
    Excellent machine. Very easy to set up and connect to the services. Very intuitive wash selection. So far (1 month) it has not put a foot wrong. All round good experience. Quick delivery. With very helpful driver and support worker. Old machine and packaging removed by the delivery team.
    John Perriam
    Colour: White
    Reviewed on:

    Love the song at the end! :-)

    5/5
    Really happy with the machine so far! A few weeks after purchase! Love the bubble function and 11kg sized drum is fab for less washes! And the little song that it plays when it’s finished is fun! :-)
    Kadie Creed
    Colour: White
    Reviewed on:

    Simple machine.

    3/5
    Simple to use. No short washes over 40. Fastest spin 1400. Have had 1600 in previous machines and this did make a difference. Overall not unhappy with product.
    Catherine
    Colour: White
    Reviewed on: