Good machine but seems to be making quite a bit of noise and am unsure if this is normal

Product is excellent - the huge drum capacity makes such a difference to your washing workload. Lots of different effective programmes too. Very nice looking aesthetic too. Couldn’t be happier with the product.

When it works its good, but it does seem to be very sensitive. Within a week we had to call out under the warranty as the dryer had stopped working. The repair man told me its because the machine needs about 20 minutes to cool down at the end of a drying cycle before you can turn the power off. Its an easy fix, take the top off which only needs 2 screws at the back taking out and press the buttons to reset the thermostat. In the 3-4 months we've had this we had a power cut for a few seconds and a small appliance caused the circuit to trip and had to be reset. both while the machine was on and I had to reset these buttons, so I think its a poor design and too sensitive. It also stopped working as something jammed the pump to drain the machine, I had to clean the filter while there was a lot of water in the machine which of course went everywhere and flooded the kitchen floor. Why anyone still makes washing machines that dont have a draining hose is beyond me. Other than this its a good large machine and copes well with regular washing and the app makes choosing and customising the wash cycle easy.

Worked ok the first time we did a wash and dry, but after that the dry function doesnt have any heat.

We already had a 10kg + 6kg, so ordered the bigger one. No issues. Really easy to use. Is a little bigger depth wise than the 10 + 6

We had the misfortune of buying this washer dryer and using it for the last 10 months. This washer dryer is a huge disappointment. So here are my comments on using this machine for over 10 months The capacity is in no way the advertised 14kg / 9kg. I have actually used a scale to weigh the clothes before putting them in and it is no where near 14kg dry weight capacity for wash only. In realistic terms it is half this figure. This washer dryer has serious reliability issues. The machine has broken down 4 times within the first year. All issues relate to the drying part of this machine. I would be lucky if this washer dryer lasts another year. This is on a normal domestic usage of this appliance. As these repairs are all within the warranty period, the hoover engineer takes a few days at best to come and if you are lucky, the fault will be fixed on the first visit otherwise like this fourth fault, we are without a working washer dryer for around two weeks. I would give it 0 stars if I could as this machine is that bad. It may be just my luck that we ended up with a dud or there are serious reliability issues with this machine. There are much better brands available in the same or cheaper price brackets. Go with something that comes with 5 year warranty. That is the manufacturer's way of saying that they have build reliable machines.