Customer Reviews — Hoover H-WASH 500 14Kg / 9Kg Washer Dryer - White - F Rated

Customer Reviews — Hoover H-WASH 500 14Kg / 9Kg Washer Dryer - White - F Rated

Hoover H-WASH 500 HD4149AMC/1 Wifi Connected 14Kg / 9Kg Washer Dryer with 1400 rpm - White - F Rated
  • 14kg drum capacity - great for large households
  • Perfectly combines water & detergent to remove stains
  • Wash whites and colours together to save time
  • Eco-Power motor is durable, long-lasting and quiet
  • Dimensions (cm) - H85 x W60 x D68
3.8 / 5

Good washer/dryer with a huge capacity!

What I like the most about this machine: is the volume of its drum. That was a deciding factor. I was really happy to see it can dry 9 kg of laundry (meaning I don’t have to split it after a wash). I don’t normally do huge loads, occasional long bathroom rugs, and blankets. I like this washer so far. It was a bit difficult to unscrew the transportation bolts at the back, as one on the top was different to the rest, and I couldn’t get the part inside (it was stuck), untill I ve unscrewed the whole metal back of the washer and pushed it out, it fell on the floor. It washes well, it’s quiet on high spin. I’m still learning different cycles it can do. I got an App and it shows it has 59 cycles! Have only tried a few. Now the App sends me notifications when my washing is done:) The only downside I want to mention- it has strange slight plastics smell after about half an hour of drying, even on low heat. And the washer gets really hot on the top. I don’t know if it’s normal or not? So I ve registered it with Hoover for 10 years guarantee, to reduce the worry about it. Overall, satisfied with quality of washing and drying, except for the smell during drying. Hope it will disappear after a few uses. Only bought it a week ago.

Broke on second use

Was really hoping to use this for years to come. Used twice and the second time the dryer stopped working. E11 fault code which meant dryer sensor issue. Thought I’d give AO/Hoover a chance to fix it so arranged an engineer. 1 hour into 2 hour wait time (I took the afternoon off work) I received a text from Hoover to state they couldn’t fulfill my request as they couldn’t find my address. Pffft!! Called again and wanted me to wait another week to arrange an engineer to fix what is essentially a brand new machine, which I have refused. I am now awaiting an AEG to come into stock to replace this. With all this said I cannot fault the service I have received from AO so far. Let’s hope they keep to their word and replace this machine without a hitch.
Paul Shaw

Love it

Amazing. So many settings you're not sure which one to choose and the manual saying the drying buttons are the pre wash buttons but on the whole great big machine, really impressed.

Big machine ideal for larger household or large loads

Performance is excellent although selecting programmes on either the app or directly on the machine is challenging to start with as the generic user manual covers several models. The 14Kg capacity is fantastic if not unbeatable for a domestic model. Comes into its own on damp winter days when the outdoor washing line isn't an option. Beautiful results washing a superking sized electric blanket which otherwise would've gone to the launderette.
David Whitehouse

Stopped working within 2 weeks

Bit complicated to start with but soon becomes easy to use. Wash dry cycles seem to take a long time but to be fair it’s probably similar to a separate washing machine then dryer routine. My machine stopped working within 2 weeks of taking delivery. Drying no longer working and machine is making a terrible loud noise. I’ve had to book a repair through hoover and am having to wait 9 days for an engineer to turn up. Not the best start to owning a £650 machine.

Flexible laundry

Having a family member with a disability the large 14kg / 9kg capacity is a great help, I can wash / dry all the items I need, it has a fantastic range of programs and a delay start so items can be washed and dried and ready for the morning, the WiFi app was easy to install and connect, all in all a very useful washer dryer.
Mr John Daly

Huge machine!

Great washing machine generally. The depth of this is bigger than standard washing machines, so isn't ideal sitting under counters. However, has a big capacity and the dryer functions work really well (it actually fully dries clothes!) It runs fairly quietly compared to my last machine (which broke due to a bearing coming loose).

Perfect for a growing family.

We’re a growing family of 4 and the washing loads are not getting any smaller so we opted for the only large capacity machine available. We have not been disappointed, the large capacity 14kg drum has cut down on the amount of washes we need to do and duvets are no problems at all for it. Drying cycles work as expected - turn it on and clothes come out dry. Not had any interest in using the Wi-Fi / Bluetooth function yet. Really can’t fault the machine and surprised other manufacturers don’t offer a 14kg drum option, it really does cut the amount of washes needed and the machine is on a lot less than our old one.
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