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Electric cooker installation

Find out everything you need to know about our electric cooker installation service.

Coronavirus (COVID-19): a note to our customers

We’re still delivering to our customers safely by follow social distancing guidelines, and we would appreciate it if you could work with us to do the same upon delivery and throughout any installation service by keeping your distance and waiting in another room. We recommend that you clean surfaces and handles once any installation is completed as an extra precaution. Drivers have been given gloves and facemasks and are encouraged to wear them – if your driver isn’t then please feel free to ask them to wear them.

We are offering installation services for:

  • All refrigeration appliances
  • Cooking products (except for LPG models)
  • All washing machines and washer dryers
  • Condenser and some heat pump tumble dryers
  • All dishwashers
  • Laptop set up (this is a virtual service)

We’re taking a sensible approach to the evolving situation and reintroducing our services when we can safely do so. As such, we’re not offering installation on:

  • LPG cooking
  • TV to wall installation
  • Vented tumble dryers
  • Unpack & inspect

Our fully trained team are ready get your new electric cooker set up on delivery day for just £75. We’ll even disconnect your old cooker for you. We’re approved by the NICEIC (that’s the National Inspection Council for Electrical Installation Contracting) who’re one of the UK’s best electrical assessors, so you know we set high standards. Find out what’s included in this service and what you can do to prepare for us.

What we'll do

We’ll get your cooker up and running in no time. Here’s everything we’ll take care of.

  • When we get there, we’ll disconnect your old cooker and unpack your new one. No problem.
  • Don’t worry about cables. We’ll bring everything we need to get your new cooker installed.
  • We’ll attach a safety chain (the thing that keeps the cooker stable) and then make sure the cooker’s level.
  • We’ll take at least 8 pictures during installation, just so we’ve got a record of the service.
  • Our electric cooker installation is available at commercial properties, but only if the voltage is the same as domestic properties (230-240v).
  • Picked our Remove & Recycle service? We’ll take away your old cooker when we leave.

What you need to do

There’re a few things we need you to do and check before we arrive.

  • The space around your hob is called the Hot Zone and you need to make sure it has no switches or a cooker hood above it. There also needs to be a gap of at least 65cm between your hob and the cooker hood or ceiling above. If it isn’t clear of hazards, we may not be able to install your cooker. Make sure you follow pre-installation instructions for your cooker from the product manufacturer’s website.
  • Make sure your current electrical connection (plug socket or big red switch) matches what your new cooker needs. If your new cooker is over 3kw, then you’ll need a 16Amp or 32Amp fuse - a big red switch. If your new cooker is below 3kw, then you’ll only need a standard 12Amp fuse – a regular plug socket. Compare what you have with the details of your new cooker on the Key Information tab on our product pages to make sure you’re all set.
  • Let us know if you’re switching from a gas cooker to a new electric cooker in the basket. If you are, then we’ll send one of our qualified Gas Safe engineers to take care of installation. Don’t worry, this won’t cost you a penny more.
  • While you’re on the Key Information section on our product pages, it’s worth checking the dimensions of your new cooker, just to make sure you’ve got enough space in your kitchen.

What is a Hot Zone?

What we don't cover

Here’s everything our installation service doesn’t cover.

  • We can make small adjustments like changing cables so we can fit your cooker, but we won’t remove anything that’s within the Hot Zone or change any other part of your home.
  • Installation for cooking products is only available on certain days in certain postcodes. Find out what dates are available for you at the checkout.

FAQs

How much does installation cost?
I’m ordering two products - do I have to pay twice for installation?
I have a gas cooker - can you uninstall it before installing an electric one?
Can I add installation after ordering?
Can you install on a different day to delivery?
Do you hardwire?
Will you disconnect my old cooker?
How soon can I have my cooker installed?
Can you install my new cooker hood during installation?
Do you install on weekends and bank holidays

Still looking for answers?