Gas cooker installation

To make sure everything goes as smoothly as possible, we’ll try to contact you before delivery day. It’s just a quick call to make sure everything is ready when we arrive. Before and after we install, we’ll do two separate gas tests to make sure everything is safe and sound.

When we get there, we’ll unpack your new product and disconnect your existing appliance. Don’t worry about any cables, we’ll bring whatever is required to install your new cooker along with us and can supply extra if you need it.

We’ll safely install and level your new gas cooker. We’ll also take a minimum of 8 pictures throughout the installation. This is just so we’ve both got a record of the service we’ve carried out should you ever need it.

Plus, if you've chosen our disposal service, we'll even take your old model with us.

Your existing Hot Zone (the space around your hob) will need to be free from switches, cooker hoods and flammable items, including cupboards and wallpaper. There’ll need to be a gap of at least 75cm between your hob and the cooker hood or ceiling above. We’ll ask some questions about the Hot Zone when we call but please note, we may not be able to install if it isn’t clear of hazards.

As with any gas appliance, you’ll need to make sure the room that your new cooker is going to be living in has direct ventilation to an outside space. We’ll need to hook up to an existing gas supply. Double check you’ve got access to one. There’ll also need to be a 3pin socket or cooker point (that big red switch) within 1.5 metres of where your new cooker is going to live. You’ll need to make sure we have access to a gas meter. If you’ve got a pre-paid meter, it’ll need enough credit to make sure we can check everything is working for you.

Check that your existing electrical connection (it’ll be a plug socket or a big red switch) matches what's required for your new cooker. If you can't get to the socket or switch, you'll be able to find what it is in the product manual of your current cooker. Either dig out the book that came with it or quickly search the model number online. All the information you need for your new appliance is listed under the Key Information tab on our product pages.

You’ll also find the dimensions of your chosen cooker within the Key Information section on our product pages. Double check that the height, width and depth are suitable for the space in your kitchen.