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    Gas cooker installation

    Find out everything you need to know about our gas cooker installation service.

    Coronavirus (COVID-19): a note to our customers

    We’re still delivering to our customers safely by follow social distancing guidelines, and we would appreciate it if you could work with us to do the same upon delivery and throughout any installation service by keeping your distance and waiting in another room. We recommend that you clean surfaces and handles once any installation is completed as an extra precaution. Drivers have been given gloves and facemasks and are encouraged to wear them – if your driver isn’t then please feel free to ask them to wear them.

    We are offering installation services for:

    • All refrigeration appliances
    • Cooking products (except for LPG models)
    • All washing machines and washer dryers
    • Condenser and some heat pump tumble dryers
    • All dishwashers
    • Laptop set up (this is a virtual service)

    We’re taking a sensible approach to the evolving situation and reintroducing our services when we can safely do so. As such, we’re not offering installation on:

    • LPG cooking
    • TV to wall installation
    • Vented tumble dryers
    • Unpack & inspect

    We install countless appliances up and down the country every day, so you can trust our experienced team with the DIY and get your brand new gas cooker fitted professionally and efficiently for just £85. We’ll even disconnect your old cooker too. Our team are Gas Safe registered, so you can rest assured that we're up to the task. You'll receive a gas safety certificate that you can use on your house insurance. Find out exactly what our service includes and what you need to do to prepare.

    What we'll do

    Like you, we want to get your gas cooker installed without any hiccups. Here’s what we’ll do for you from the moment you book our installation service in the basket:

    • To make sure everything goes as smoothly as possible, we’ll try to contact you before delivery day. It’s just a quick call to make sure everything is ready when we arrive.
    • Before and after we install, we’ll do two separate gas tests to make sure everything is safe and sound.
    • When we get there, we’ll unpack your new product and disconnect your existing appliance.
    • Don’t worry about any cables, we’ll bring whatever is required to install your new cooker along with us and can supply extra if you need it.
    • We’ll safely install and level your new gas cooker.
    • We’ll also take a minimum of 8 pictures throughout the installation. This is just so we’ve both got a record of the service we’ve carried out should you ever need it.
    • Plus, if you've chosen our disposal service, we'll even take your old model with us.

    What you need to do

    Before we can safely and successfully install your shiny new gas cooker there’s just a few quick checks you’ll need to carry out before we get to you. If you've got any questions, we'll talk you through everything on our pre-installation phone call.

    • Your existing Hot Zone (the space around your hob) will need to be free from switches, cooker hoods and flammable items, including cupboards and wallpaper. There’ll need to be a gap of at least 75cm between your hob and the cooker hood or ceiling above. We’ll ask some questions about the Hot Zone when we call but please note, we may not be able to install if it isn’t clear of hazards.
    • As with any gas appliance, you’ll need to make sure the room that your new cooker is going to be living in has direct ventilation to an outside space.
    • We’ll need to hook up to an existing gas supply. Double check you’ve got access to one.
    • There’ll also need to be a 3pin socket or cooker point (that big red switch) within 1.5 metres of where your new cooker is going to live.
    • You’ll need to make sure we have access to a gas meter. If you’ve got a pre-paid meter, it’ll need enough credit to make sure we can check everything is working for you.
    • Check that your existing electrical connection (it’ll be a plug socket or a big red switch) matches what's required for your new cooker. If you can't get to the socket or switch, you'll be able to find what it is in the product manual of your current cooker. Either dig out the book that came with it or quickly search the model number online. All the information you need for your new appliance is listed under the Key Information tab on our product pages.
    • You’ll also find the dimensions of your chosen cooker within the Key Information section on our product pages. Double check that the height, width and depth are suitable for the space in your kitchen.

    What is a Hot Zone?

    What we don't cover

    To avoid any surprises on delivery day, here’s a quick list of what our installation service doesn’t include:

    • Although our teams are fully qualified to carry out gas installations, we can’t fix a gas leak.
    • If an old boiler doesn’t relight after we’ve installed your new appliance, our team are not liable. Your provider will need to be contacted.
    • We won’t alter or amend any of your property. For example, we won’t remove your worktop if you previously had a separate oven or hob and we won’t remove anything which is within the Hot Zone.
    • Our gas cooker installation service is not available at commercial properties – there has to be a separate residential meter.
    • The installation of cooking products is only available on certain days in certain postcodes. So, don’t be alarmed if delivery isn’t available for some time when you get to the basket.

    FAQs

    How much does gas cooker installation cost?
    I’m ordering two products – do I have to pay twice for installation?
    Can you uninstall my electric cooker and then install my new gas cooker?
    Can I add installation after ordering?
    Can you install on a different day to delivery?
    Do you hardwire?
    Will you disconnect my old cooker?
    How soon can I have my cooker installed?
    Can you install my new cooker hood during installation?
    Do you install at weekends and bank holidays?
    Will I get a gas certificate after the installation?
    I have LPG – can you install with that?

    Still looking for answers?