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    Trade-In Devices

    Don’t let your old devices go to waste, use our third-party trade-in service. With MTR Trade-in, they’ll take your old device and give you the best price based on its condition when you buy a new one at AO. You’ll even get paid the same day it reaches MTR. Sounds good, right?

    Trade-in is simple. Here is how it all works

    Trade-in can only be used by individual customers and not businesses. You’ll be offered Trade-in on the products that are available for the promotion.

    This is a third-party service and will work through MTR’s portal. Find out how much your device is worth. You’ll answer some questions on the condition of your device before being offered a price.

    Happy with the price? Great. MTR can send you a Trade-in pack to send off your old device in, or you can print off a label and package it yourself.

    Once the device reaches MTR, they’ll review it and then put the money into your bank account.

    Want some money for your old device?

    What's your device worth?

    Any questions? Our FAQs will have the answers.

    From time to time we will offer additional promotions on selected products, which will be highlighted on each product. The same process will apply.

    FAQs

    How do I get my device to MTR?
    When will I receive my money?
    Does-my-old-device-need-to-be-working
    What-would-make-my-device-faulty
    What happens if my device isn’t as I described when it reaches MTR?
    Who should I contact if I have an issue?

    Terms & Conditions

    MTR is a trade-in service that can only be used by individual customers and not businesses.

    Once an individual customer starts their journey for MTR-Trade-in, the relationship is between them and MTR. AO is not involved at this stage.

    Any issues you have should be picked up with MTR directly. You can contact them by phone: 03332079676 or by email: [email protected]

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