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    Trade-In TVs & Appliances

    With our trade-in promotion, we’ll give you money for selected TVs and appliances when you replace it with a new model from AO. We’ll even pick up your old TV or appliance for free and take it away to our recycling centre when we drop off your new one. Easy.

    Trade-In is simple. Here's how it works

    Products that can be traded in are clearly labelled on the site.

    Add a product on Trade-in to your basket and tick the ‘Trade-in’ box when you’re ready to checkout.

    We’ll collect your old appliance when we drop off the new one. Just make sure it’s empty, unplugged and disconnected.

    We’ll put the money in your bank account within 40 days of delivery.* Simple.

    FAQs

    Does the product I’m buying need to be the same as the one I’m trading in?
    Will you unplug and empty my old appliance?
    My old product is faulty, can I still trade it in?
    What happens if I haven’t got anything to trade in?
    How and when will I get my money back?
    Can I have my old product back if I get a refund?

    Terms & Conditions

    All promotional products are only available while stocks last.

    AO.com has the right to void, amend, and/or change the products in this promotion at any time.

    If you’ve bought your new product on finance, you can still trade in old appliances. The money will be refunded to your AO Finance account. This will be within 40 days of your delivery and collection date.

    Every so often we’ll include the Trade-in amount in the price you pay upfront. We’ll make this clear when you buy.

    *Sometimes, when the Trade-in promotion is for a specific brand, the money won’t automatically be put into your account. Instead, you’ll need to go to the brand’s website and fill out a quick online form to get your cashback. This will be made clear on the Promotions section of our product pages.

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