Our site uses cookies to give you the best experience. Manage your cookies here or continue shopping if you're happy.

Accept & close

Hob Troubleshooting Guide

Whether you’re rustling up a fiery chilli con carne or slow cooking a hearty casserole, we would be lost in the kitchen without our hobs. So, when something goes wrong, mealtimes can be a lot trickier. While we would always recommend contacting an engineer for most hob related problems, our FAQs may help you with some quick wins on any smaller issues you might have.

Did you know?

AO Care

Our monthly plan protects your appliances from accidental damage and breakdowns

Find out more


My ceramic hob is cracked – is it safe to use?
Why do the flames keep going out on my gas hob?
My gas ignition isn’t working
Why does my gas hob have orange flames?
My induction hob keeps making a noise – is this normal?
My cooking plate isn’t heating up
Why does it keep showing an E symbol on my control panel?
Why is my induction hob hot?

Still having problems?

Contact Your Manufacturer

Check out this list of manufacturer phone numbers - they’ll be able to help you

Find out more

Still looking for answers?