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Product Support

What can we help you with?

Contact Your Manufacturer

Check out this list of manufacturer phone numbers - they’ll be able to help you

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AO Repair & Care

Learn more about how we can repair your appliances and keep your home running smoothly

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Spare Parts

We've partnered with award-winning online parts store eSpares to help you find what you need

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Product Safety Notices

Take a look through any safety notices and product recalls that have been issued by manufacturers

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Think your product is faulty?

I’ve just opened my product and it’s damaged. What do I need to do?
My item isn’t working, what should I do?
How do I arrange an engineer?
My product is out of warranty, can you help with a repair?

Need help?

Due to the ongoing situation with Coronavirus, we’re a little busier than normal and we’re sorry for any extended waiting times or delays getting back to you. We’re working as hard as we can to give you the best service possible.

Troubleshooting Guides

Cooker & Oven Troubleshooting Guide

Take a look at some of the FAQs about ovens and cookers

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Fridge Freezer Troubleshooting Guide

Give your fridge or freezer some TLC with a little help from our troubleshooting guide.

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Hob Troubleshooting Guide

Take a look at some of the FAQs about everything from gas hobs to induction cooking

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Cooker Hood Troubleshooting Guide

Take a look at some of the FAQs about cooker hoods

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Washing Machine Troubleshooting Guide

Top tips and quick fixes to get your washing machine back up and running with our handy guide.

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Tumble Dryer Troubleshooting Guide

Get your tumble dryer back up and running

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Dishwasher Troubleshooting Guide

Get a helping hand with your dishwasher with our troubleshooting guide.

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TV Troubleshooting Guide

Get your TV back on track with our troubleshooting guide

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