the product failed on fifth usage, had problems with Beko but Ao stepped in and replaced the machine which is now working well, but got to say AO were magnificent and very friendly and quick to solve the issue

Great dryer, 1st time we used it, we thought the clothes weren’t dry? It has a steam on the drying process so when we hung them up after drying the creases seemed to fall out and lo and behold we had less to iron? They did feel a little damp but that’s to be expected but just a few mins later all was dry and those not requiring ironing were ready to wear should we have chosen, it’s a smart way to dry for sure and lessens the ironing, what a great system, so glad we when for the heat pump and not the standard condensing drier? What’s more it uses much less power too, uses about a quarter of the energy of the standard condensing drier, I was happy to learn this from my enquiry on the product, we had the old standard condenser drier, but upgraded to this as the old machine was also a Beko and was a great machine and lasted for years, so as this has a q0 yr parts warranty why wouldn’t you choose one of these machines, our old one had the same 10 yrs warranty too but was older than that and was a good quite machine, this sounds about the same as the last, noise wise so no issues from this either, very happy with Beko for sure, after the first was so good it was a no brainier to go with Beko again. A great improvement over the last was there was sometimes fluff from the clothes that passed the filter and into the lower condensing area fins, they had to to cleaned periodically to keep the fins clear of debris? And there was a second filter in the area to clean also, this newer heat pump has a similar fin type condenser in a similar place, this no longer requires cleaning certainly for now, the second filter has been dispensed with and in the drum where the usual filter is located there is the normal filter to clean after each cycle, but there is a second filter that the first filter sits inside? Hence the lower filter isn’t required any more! So this is now I filter within a filter clean the main filter as normal then pull out the second filter and clean that when it is required, it catches a few bits that gets past the first but not much so it shouldn’t need cleaning after every cycle but the main one does? Keep safe and check and clean weekly to make sure you get no issues? But clean the first main after each cycle? On the downside….I can’t find any downside?

Easy to use, dries washing well and seems well made.

Looks great and easy to navigate. Leaves my clothes feeling lovely and not over dried. Brilliant product !

Great product much quiter than my last tumble dryer

So far so very good. The clothes have always come out dry and the smart meter seems to not be working so hard when this tumble dryer is on. It is early days yet (10 days-ish) though. The drum is large. It runs quietly enough.

Excellent product.

Excelente