When it works its good, but it does seem to be very sensitive. Within a week we had to call out under the warranty as the dryer had stopped working. The repair man told me its because the machine needs about 20 minutes to cool down at the end of a drying cycle before you can turn the power off. Its an easy fix, take the top off which only needs 2 screws at the back taking out and press the buttons to reset the thermostat. In the 3-4 months we've had this we had a power cut for a few seconds and a small appliance caused the circuit to trip and had to be reset. both while the machine was on and I had to reset these buttons, so I think its a poor design and too sensitive. It also stopped working as something jammed the pump to drain the machine, I had to clean the filter while there was a lot of water in the machine which of course went everywhere and flooded the kitchen floor. Why anyone still makes washing machines that dont have a draining hose is beyond me. Other than this its a good large machine and copes well with regular washing and the app makes choosing and customising the wash cycle easy.

Worked ok the first time we did a wash and dry, but after that the dry function doesnt have any heat.

We already had a 10kg + 6kg, so ordered the bigger one. No issues. Really easy to use. Is a little bigger depth wise than the 10 + 6

Very good for a large wash. The dryer seems to take a long time. A bit wary using the 1400 spin, the machine shook forward once. I think the wash must have been uneven, but the machine is supposed to even out the washing. I have used 1400 spin again and it was OK.

Having a family member with a disability the large 14kg / 9kg capacity is a great help, I can wash / dry all the items I need, it has a fantastic range of programs and a delay start so items can be washed and dried and ready for the morning, the WiFi app was easy to install and connect, all in all a very useful washer dryer.

I was hesitant to buy this Washer Dryer, mainly because I have horrifying memories of the nightmare Washer Dryers I’ve had in the past and I’ve been used to using a separate washer and condenser dryer for a while, but also because of the mixed reviews. I didn’t like the machine when I first got it, I thought it only had 2 main dryer settings and a woop dry. I was incorrect and further navigation fixed my woes. You can set it to sensor dry using the settings or you can set it to do a timed dry. There is also the option of cupboard, iron or extra dry. The many features of this machine are hidden behind some basic symbols. I’ve taken to using the app, which is actually pretty amazing once you get used to it! My previous dryer was far too much hassle to use via the app as it was Bluetooth based and disconnected all the time, you had to be sat with it almost for it to work - not the case with this hoover - I get notifications when I am out to let me know the washing / drying has finished. There’s so many more features when using the app, definitely give it a go! When loading the washer fully if you use pods I’d recommend using 3 pods for a full load. A lot of people don’t think to do this, but one pod is for 4-5kg of washing, so a full 14kg requires 3. This will ensure your washing is fully clean as well as smelling clean. I’ve also noticed a massive difference in my daily electric usage - it’s gone down since buying the Hoover Washer Dryer. I am not sure if the dryer is a condenser but it’s deadly quiet! What I do is I use the washer as a washer then go through the laundry, pull it out give it a jumble and set it off in the dryer - I don’t advise to use the wash and then immediate dry unless you’re happy ironing lots as it causes creases. I also find it drys better if you do the wash and dry separately. I am extremely impressed and by dropping down to one machine not only am I saving in space but also money as there is only one Breakdown Plan to pay for! I did get this due to the mixed reviews but also piece of mind so if I do anything incorrectly or the husband overloads it mistakenly etc I will be covered. Overall, what a difference it’s made in the week I’ve had it. Got through so so much laundry in minimal amounts of washes saving money and energy and headaches! Just make sure you read the manual over and over, use the app to get the most from your washer dryer, but it’s doing our family if 2 adults and 1 teenager and 2 young children it’s working very nicely. Take the plunge! Not like the old fashioned washer dryers. I wouldn’t go any smaller than 9kg for a dryer personally and so far we’re doing great! I got £100 knocked off the price for doing a price match, too - so do your research ??

Only leaving 3 stars for now due to the machine arrived with a fault and had a stroppy uncaring and full of attitude representative from Hoover who was obstructive about me getting a replacement machine - expecting me to wait 3 weeks for an engineer to see what the fault was. Thankfully AO and I managed to reason with the rep and I got a new machine. Nice big drum and so far settings which can be adjusted. I will adjust the rating depending on how it performs over the next few months

Performance is excellent although selecting programmes on either the app or directly on the machine is challenging to start with as the generic user manual covers several models. The 14Kg capacity is fantastic if not unbeatable for a domestic model. Comes into its own on damp winter days when the outdoor washing line isn't an option. Beautiful results washing a superking sized electric blanket which otherwise would've gone to the launderette.