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    Customer Reviews - Samsung Series 5 AI Energy ecobubble™ WW12T504DAW 12kg Washing Machine with 1400 rpm - White - A Rated

    Customer Reviews - Samsung Series 5 AI Energy ecobubble™ WW12T504DAW 12kg Washing Machine with 1400 rpm - White - A Rated

    Samsung Series 5 AI Energy ecobubble™ ecobubble™ WW12T504DAW 12kg Washing Machine with 1400 rpm - White - A Rated
    £0
    • 12kg drum capacity - great for extra large households
    • Special steam function gives clothes a hygienic clean
    • Bubble Soak loosens tough stains for thorough cleaning
    • Control it from your phone using the SmartThings app
    • Dimensions (cm) - H85 x W60 x D65
    4.6 / 5
    38
    8
    3
    2
    0

    Does the job

    4/5
    Good points- very quiet, excellent spin and the bubble soak is amazing at getting stains out. Not so good- really long cycles and you can't shorten them in anyway which is not useful for a busy household. Yes it has a 15min cycle but that is only for a very small load. Wouldn't buy again.
    Elaine

    Cleans but long cycles

    3/5
    Overall its a good machine, the washing does come out cleaner than my old machine. The wash cycles however are long, most 2 hours plus, without an option to shorten them. The steam cycle is only at the end of a very long wash which was not what I wanted, I wanted the steam freshen up to be a stand alone cycle, gutted really as I would not have picked this machine if I had known. I have a large family and that steam cycle really does reduce ironing time.
    Mrs Bennett

    Washing is not a chore anymore

    5/5
    Love this washing machine. 12kg load for family washing, 6kg load for small load and a quick 15 minute wash for a want to wear tonight. Lots of other options not tried yet.
    Julie Arrow

    Great machine, quiet spin

    5/5
    We've always gone for mid range products in the past but they never seem to last long. So this time decided to spend a bit more. I'm already seeing the benefits. The machine has lots of different functions suitable for all types of loads. I was a bit surprised at how long a synthetic was takes versus cotton's however it does reduce the time according to the load weight so that tends to make it shorter. I like how each wash shows the maximum weight. Little disappointing how you can't choose all the functions from your phone. Although I do like the 'wash recipe' function which recommends a wash for the items you are washing.
    Andrea

    Functions, however already issues 4 months in... ??

    2/5
    Functional and working. However, it's only been 4 months and now the power button has already rubbed off, and the play / pause button had almost gone too. AO put me in touch with Samsung and Samsung informed me that either I pay for the repair (which they can't telle the cost over the phone) for the hole front panel, or basically I just live with no buttons at all. Supplying a products that's not up to standard is not covered under the warranty with Samsung. I wouldn't even mind if they offered some stickers or something, just so I could at least know what does what, but no.... Shocking customer service from Samsung, and no care what so ever. I can't fault AO they did all they could to help. It's the last time I buy any Samsung product. Samsung also asked me if I used any chemicals. I informed them we have a 5 month old child so we only use eco products. But again of fell on deaf ears. Under the consumer rights act this product is not to satisfactory quality, but again Samsung ignore your rights. I don't even wish to have a new machine, but offering me nothing, not even just some simple stickers is an utter disappointment.
    Ben

    Washing Machine

    5/5
    Lovely washing machine, easy to use, modern and not too long wash cycles. Perfect for busy households!
    Tanya

    Washing machine

    5/5
    I can honestly say this is the best machine I have ever owned! I love it! I have a very busy household 5 children and numerous pets my machine has proved not only to be economical but low carbon footprint which has been one of my concerns when considering a new appliance it’s extremely quite and has been in constant use since it’s arrival. Very simple to use. I love the fact that I get a a little song at the end of the wash ( instead of horrible beeping) Instructions for use is one page fantastic Thank you.
    Dee Duffy

    Very pleased so far

    5/5
    Looks smart, has a huge capacity and a good range of washing programmes. I particularly like that it moves your most frequently used cycles to the front of the list so you don’t have to scroll through everything to get to your favourites.
    Charlotte