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LPG hob installation
Find out everything you need to know about our LPG hob installation service.
Coronavirus (COVID-19): a note to our customers
We’re still delivering to our customers safely, but following the latest Government advice we’ve had to temporarily suspend some of our installation services. We can still offer an installation service for American Fridge Freezers and any built-in cooking products, except for LPG models. Unfortunately, we’re not able to offer installation for any other appliances, but as soon as this changes we’ll let you know.
Our fully trained team will get your new LPG hob installed and ready to go for just £100. We’ll even disconnect your old hob. Our team are Gas Safe registered, so you know our standards are high. We can even give you a gas certificate once everything is set up, just to say your hob has been checked and everything is A-okay. Get in touch with us using our live chat if you’d like one and we’ll get the certificate sent over. Find out what’s included in this service and what you can do to prepare for us.
What we'll do
We’ll get your new hob set up in no time. Here’s everything we’ll take care of.
- We’ll give you a call before delivery day to ask some important questions and make sure everything is ready for when we arrive. So, keep your phone close by.
- We’ll ask you to send a picture of your LPG tank or bottles, just so we can check everything is up to scratch.
- Don’t worry about cables or tools. We’ll bring everything we need to get your new hob installed.
- We’ll take at least 8 pictures during installation, just so we’ve got a record of the service.
- Chosen our Remove & Recycle service? Then we’ll take away your old hob when we leave.
What you need to do
There’s just a few things we need you to check before we arrive. We’ll talk you through everything on our pre-installation call.
- Under the Key Information tab on our product pages, you can check whether your hob comes with an LPG kit. If it doesn’t, we’ll call you and put you through to the manufacturer so you can order the kit you need.
- The space around your hob is called the Hot Zone and you need to make sure it’s free from switches, cooker hoods and anything flammable (so, no wallpaper). There needs to be a gap of at least 75cm between the hob and the cooker hood or ceiling above. If it isn’t clear of hazards, we may not be able to install your hob. Make sure you follow pre-installation instructions for your hob from the product manufacturer’s website.
- The room your hob is going in will need direct ventilation outside. This can be through a cooker hood extraction or just a window.
- Make sure your LPG tank has enough gas in it for us to check everything is working properly.
- There’ll also need to be a 3-pin socket or cooker point (big red switch) within 1.5 metres of where your new hob is going.
- Make sure your current electrical connection (plug socket or big red switch) matches what your new hob needs. If your new hob is over 3kw, then you’ll need a 16Amp or 32Amp fuse - a big red switch. If your new hob is below 3kw, then you’ll only need a standard 12Amp fuse – a regular plug socket. Compare what you have with the details of your new hob on the Key Information tab on our product pages to make sure you’re all set.
- While you’re on the Key Information section, it’s worth checking the dimensions of your new hob, just to make sure you’ve got enough space in your kitchen.
What we don't cover
Here’s everything our installation service doesn’t cover.
- We can make small adjustments like changing cables or switches to fit your hob, but we can’t remove anything in the Hot Zone or change any other part of your home.
- Our LPG hob installation isn’t available at commercial properties, unless there’s a separate residential meter we can use.
- Installation for cooking products is only available on certain days in certain postcodes. Find out what dates are available for you at the checkout.
- We sometimes get asked to install LPG hob on boats (yes, we’re serious). Unfortunately, we only install appliances on land.
FAQs
- How much does LPG hob installation cost?
Installation is £100 per product. Sometimes we do promotional discounts which you’ll see on our product pages and basket or when browsing the site.
- What is LPG?
LPG stands for liquefied petroleum gas. It’s usually found in caravans where gas mains can’t be used. You’ll know if you have LPG as you’ll have gas bottles.
- Can you uninstall my electric hob and then install my new LPG hob?
Yes, let us know in the basket and we’ll uninstall your old hob as part of installation.
- Where do I get an LPG conversion kit from?
If the Product Specification says the kit isn’t included, then you need to contact the manufacturer to get one. We can always pass you through to the manufacturer on our pre-installation call.
- Can I add installation after ordering?
Yes, you can. But this might affect your delivery day, as it depends if any of our engineers are available. You can add installation up until 5pm the day before your original delivery date. Jump on live chat or give us a ring to get this sorted.
- Can you install on a different day to delivery?
No. Installation can only be done on delivery day.
- Will you disconnect my old hob?
Yes. This is part of our installation service.
- How soon can I have my hob installed?
Installation is available 7 days a week, but this depends on your location and what LPG engineers are available. You can see what dates are available by adding a product to the basket and entering your postcode.
- Do you install at weekends and bank holidays?
Yes, we do. This depends on where you are and what engineers are available. You can see what dates are available by adding a product to the basket and entering your postcode.
- Will I get a gas certificate after the installation?
Yes. Get in touch on our live chat and we’ll email it over to you.
- If you don’t install, can I have a refund?
You’ll have to get in touch with us so we can sort out a refund for the service.
- How do I know if the hob is LPG convertible?
It will say in the Product Specification.
- Can I change a mains gas cooker to LPG?
No. Sorry.
- Can you install my new cooker hood during installation?
Sorry, but we don’t install cooker hoods.
- Will you cut my worktop to install my new hob?
We’ll only cut into a wooden worktop. We install based on the current hole in your worktop not being larger than your new hob. If your new hob has more burners, we can make the space bigger to install.
- I’m ordering two products – do I have to pay twice for installation?
Yes. You have to pick the service for each item in the basket.
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