We’re still delivering to our customers safely by follow social distancing guidelines, and we would appreciate it if you could work with us to do the same upon delivery and throughout any installation service by keeping your distance and waiting in another room. We recommend that you clean surfaces and handles once any installation is completed as an extra precaution. Drivers have been given gloves and facemasks and are encouraged to wear them – if your driver isn’t then please feel free to ask them to wear them.
We are offering installation services for:
We’re taking a sensible approach to the evolving situation and reintroducing our services when we can safely do so. As such, we’re not offering installation on:
Our fully trained team will get your new LPG hob installed and ready to go for just £100. We’ll even disconnect your old hob. Our team are Gas Safe registered, so you know our standards are high. We can even give you a gas certificate once everything is set up, just to say your hob has been checked and everything is A-okay. Get in touch with us using our live chat if you’d like one and we’ll get the certificate sent over. Find out what’s included in this service and what you can do to prepare for us.
We’ll get your new hob set up in no time. Here’s everything we’ll take care of.
There’s just a few things we need you to check before we arrive. We’ll talk you through everything on our pre-installation call.
Here’s everything our installation service doesn’t cover.
Installation is £100 per product. Sometimes we do promotional discounts which you’ll see on our product pages and basket or when browsing the site.
LPG stands for liquefied petroleum gas. It’s usually found in caravans where gas mains can’t be used. You’ll know if you have LPG as you’ll have gas bottles.
Yes, let us know in the basket and we’ll uninstall your old hob as part of installation.
If the Product Specification says the kit isn’t included, then you need to contact the manufacturer to get one. We can always pass you through to the manufacturer on our pre-installation call.
Yes, you can. But this might affect your delivery day, as it depends if any of our engineers are available. You can add installation up until 5pm the day before your original delivery date. Jump on live chat or give us a ring to get this sorted.
No. Installation can only be done on delivery day.
Yes. This is part of our installation service.
Installation is available 7 days a week, but this depends on your location and what LPG engineers are available. You can see what dates are available by adding a product to the basket and entering your postcode.
Yes, we do. This depends on where you are and what engineers are available. You can see what dates are available by adding a product to the basket and entering your postcode.
Yes. Get in touch on our live chat and we’ll email it over to you.
You’ll have to get in touch with us so we can sort out a refund for the service.
It will say in the Product Specification.
Sorry, but we don’t install cooker hoods.
We’ll only cut into a wooden worktop. We install based on the current hole in your worktop not being larger than your new hob. If your new hob has more burners, we can make the space bigger to install.
Yes. You have to pick the service for each item in the basket.