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LPG hob installation
Find out everything you need to know about our LPG hob installation service.
Coronavirus (COVID-19): a note to our customers
We’re still delivering to our customers safely by follow social distancing guidelines, and we would appreciate it if you could work with us to do the same upon delivery and throughout any installation service by keeping your distance and waiting in another room. We recommend that you clean surfaces and handles once any installation is completed as an extra precaution. Drivers have been given gloves and facemasks and are encouraged to wear them – if your driver isn’t then please feel free to ask them to wear them.
Sorry, we can't install appliances with LPG at the moment.
What we'll do
We’ll get your new hob set up in no time. Here’s everything we’ll take care of.
- We’ll give you a call before delivery day to ask some important questions and make sure everything is ready for when we arrive. So, keep your phone close by.
- We’ll ask you to send a picture of your LPG tank or bottles, just so we can check everything is up to scratch.
- Don’t worry about cables or tools. We’ll bring everything we need to get your new hob installed.
- We’ll take at least 8 pictures during installation, just so we’ve got a record of the service.
- Chosen our Remove & Recycle service? Then we’ll take away your old hob when we leave.
What you need to do
There’s just a few things we need you to check before we arrive. We’ll talk you through everything on our pre-installation call.
- Under the Key Information tab on our product pages, you can check whether your hob comes with an LPG kit. If it doesn’t, we’ll call you and put you through to the manufacturer so you can order the kit you need.
- The space around your hob is called the Hot Zone and you need to make sure it’s free from switches, cooker hoods and anything flammable (so, no wallpaper). There needs to be a gap of at least 75cm between the hob and the cooker hood or ceiling above. If it isn’t clear of hazards, we may not be able to install your hob. Make sure you follow pre-installation instructions for your hob from the product manufacturer’s website.
- The room your hob is going in will need direct ventilation outside. This can be through a cooker hood extraction or just a window.
- Make sure your LPG tank has enough gas in it for us to check everything is working properly.
- There’ll also need to be a 3-pin socket or cooker point (big red switch) within 1.5 metres of where your new hob is going.
- Make sure your current electrical connection (plug socket or big red switch) matches what your new hob needs. If your new hob is over 3kw, then you’ll need a 16Amp or 32Amp fuse - a big red switch. If your new hob is below 3kw, then you’ll only need a standard 12Amp fuse – a regular plug socket. Compare what you have with the details of your new hob on the Key Information tab on our product pages to make sure you’re all set.
- While you’re on the Key Information section, it’s worth checking the dimensions of your new hob, just to make sure you’ve got enough space in your kitchen.
What we don't cover
Here’s everything our installation service doesn’t cover.
- We can make small adjustments like changing cables or switches to fit your hob, but we can’t remove anything in the Hot Zone or change any other part of your home.
- Our LPG hob installation isn’t available at commercial properties, unless there’s a separate residential meter we can use.
- Installation for cooking products is only available on certain days in certain postcodes. Find out what dates are available for you at the checkout.
- We sometimes get asked to install LPG hob on boats (yes, we’re serious). Unfortunately, we only install appliances on land.
