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Freestanding laundry installation

Everything you need to know about our freestanding laundry installation service.

Coronavirus (COVID-19): a note to our customers

We’re still delivering to our customers safely by follow social distancing guidelines, and we would appreciate it if you could work with us to do the same upon delivery and throughout any installation service by keeping your distance and waiting in another room. We recommend that you clean surfaces and handles once any installation is completed as an extra precaution. Drivers have been given gloves and facemasks and are encouraged to wear them – if your driver isn’t then please feel free to ask them to wear them.

We are offering installation services for:

  • All refrigeration appliances
  • Cooking products (except for LPG models)
  • All washing machines and washer dryers
  • Condenser and some heat pump tumble dryers
  • All dishwashers
  • Laptop set up (this is a virtual service)

We’re taking a sensible approach to the evolving situation and reintroducing our services when we can safely do so. As such, we’re not offering installation on:

  • LPG cooking
  • TV to wall installation
  • Vented tumble dryers
  • Unpack & inspect

Whether it’s a new washing machine, washer dryer or condenser tumble dryer, our fully trained team can get it set up from just £10. Find out what’s included in this service and what you can do to prepare for us.

What we'll do

We’ll get your laundry appliance ready in no time. Here’s everything we’ll take care of.

  • We’ll get your new appliance unpacked once we arrive so we can get started.
  • We’ll connect it to a water supply and plug it into a standard socket. Simple.
  • Once your new appliance is safety installed in its new home, we’ll snap a quick picture of it for our records.
  • We’ll also run a cycle test (no bikes involved). We’ll turn on your new appliance and test it out to make sure everything is working properly and there are no problems.
  • Before we leave, we’ll pick up all the packaging and take it with us. Save you some space in your bin.
  • Chosen our Remove & Recycle service? We’ll take your old model with us once we’re done.

What you need to do

We’ll get everything sorted on delivery day, but there are a few things you need to do and check before we arrive.

  • Make sure there’s easy access to your kitchen and enough space for your new appliance. Take a look at our measurement guide to make measuring up easy.
  • If you’ve not chosen our disconnection service, you’ll have to make sure your old appliance is out of the way before we arrive.
  • You’ll need to have a plug socket within 1 metre of where your new appliance will be living. None close by? No worries. Just make sure you’ve got an extension lead ready for us.
  • If you’re getting a washing machine or washer dryer, make sure you have a cold water supply and waste hose connector nearby. Can’t see these? Get in touch to see if we can still install for you.
  • If your new washing machine or washer dryer is going next to a dishwasher, then you’ll need a Y piece to split the cold water supply between the two appliances. Don’t have one? You can find them in any hardware store.

What we don't cover

Here’s everything our installation service doesn’t cover.

  • We won’t be able to install if your new appliance is hardwired or there isn’t a plug socket within 1 metre of where it’s going.
  • If there’s an issue with your plumbing, we won’t be able to install. If your water flow is acting up or you’re missing necessary parts, we’ll have to rearrange.
  • We can’t make any changes to the plumbing in your house.
  • For safety reasons, we can’t install in your bathroom or on top of another appliance. (We’ve had stranger requests).
  • We also can’t install vented tumble dryers. Sorry.

FAQs

How much does freestanding laundry installation cost?
Can I add installation after ordering?
Can you install on a different day to delivery?
Will you disconnect my old washing machine?
Will you hardwire my new washing machine?
How soon can I have my washing machine installed?
Do you install at weekends and bank holidays?
I live in Northern Ireland, can you still install?

Still looking for answers?