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Integrated laundry installation
Find out everything you need to know about our integrated laundry installation service.
Coronavirus (COVID-19): a note to our customers
We’re still delivering to our customers safely, but following the latest Government advice we’ve had to temporarily suspend some of our installation services. We can still offer an installation service for any American Fridge Freezers and built-in cooking products, except for LPG models. Unfortunately we’re not able to offer installation for any other appliances, but as soon as this changes we’ll let you know.
For help on how to fit your washing machine yourself, read our how-to guide here.
For help on how to fit your tumble dryer yourself, read our how-to guide here.
Whether it’s a new integrated washing machine or washer dryer, our fully trained team can get it installed for just £90. We’re also approved by the NICEIC. Who? Only the UK’s leading electrical assessor. Find out what’s included in this service and what you can do to prepare for us.
What we'll do
We’ll have your new integrated laundry appliance up-and-running in no time. Here’s everything we’ll take care of.
- If you’re replacing an old washing machine or washer dryer, we’ll happily disconnect that for you.
- We’ll connect your new integrated appliance to an existing water and electrical supply. Just make sure they’re within 1 metre of where your new appliance is going.
- We’ll attach your cupboard door to your new appliance and then run a cycle test (no bikes involved) to make sure everything is working properly.
- We’ll snap a quick picture once we’ve finished installation for our records.
- If there’s any packaging from your new appliance, we’ll take it with us when we’re done.
- Chosen our Remove & Recycle service? Then we’ll take your old appliance away with us when we leave.
What you need to do
We’ll get everything sorted on delivery day, but there are a few things you need to do and check before we arrive.
- Make sure we’ve got clear access to the kitchen and that your new appliance will fit. Take a look at our measurement guide to make measuring up easy.
- There’ll need to be a connection point within 1 metre of where your new appliance is going. There’ll also need to be a cold water supply and waste hose connector behind it. Can’t see these? Get in touch to see if we can still install for you.
- If your new washing machine or washer dryer is going next to a dishwasher, then you’ll need a Y piece to split the cold water supply between the two appliances. Don’t have one? You can find them in any hardware store.
- If you’ve chosen our disconnection service for a fridge or freezer appliance, you need to make sure it’s fully defrosted before we arrive.
What we don't cover
Here’s everything our installation service doesn’t cover.
- We don’t install vented tumble dryers, but if you’d like a condenser or heat pump tumble dryer installing, head over to our freestanding laundry installation page.
- If there’s an issue with your plumbing, we won’t be able to install. If your water flow is acting up or you’re missing necessary parts, we’ll have to rearrange.
- We can’t make any changes to the plumbing in your house.
- We can’t make any big changes to your kitchen units, so you’ll need to make sure your new appliance will fit before we arrive. We can only make small amendments if they’re really needed.
- We won’t be able to fit your new appliance if your cupboards are damaged or in poor condition.
FAQs
- How much does integrated laundry installation cost?
Installation is £90 per product. Sometimes we do promotional discounts which you’ll see on our product pages and basket or when browsing the site.
- Can I add installation after ordering?
Yes, you can. But this might affect your delivery day, as it depends if any of our engineers are available. You can add installation up until 5pm the day before your original delivery date. Jump on live chat or give us a ring to get this sorted.
- Can you install on a different day to delivery?
No. Installation can only be done on delivery day.
- Will you hardwire my new laundry product?
Yes, we’ll hardwire your new appliance as part of installation.
- Will you disconnect my old laundry product?
Of course. This is included as part of installation.
- How soon can I have my laundry product installed?
Installation is available 7 days a week, but this depends on your location and what engineers are available. You can see what dates are available by adding a product to the basket and entering your postcode.
- Do you install at weekends and bank holidays?
Yes, we do. This depends on where you are and what engineers are available. You can see what dates are available by adding a product to the basket and entering your postcode.
- I live in Northern Ireland, can you still install?
Sorry, but we don’t install integrated laundry appliances in Northern Ireland.
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