We’re still delivering to our customers safely by follow social distancing guidelines, and we would appreciate it if you could work with us to do the same upon delivery and throughout any installation service by keeping your distance and waiting in another room. We recommend that you clean surfaces and handles once any installation is completed as an extra precaution. Drivers have been given gloves and facemasks and are encouraged to wear them – if your driver isn’t then please feel free to ask them to wear them.
If you’re replacing an old washing machine or washer dryer, we’ll happily disconnect that for you. If you’ve selected our connection service for your new appliance, we’ll happily disconnect your old one for you.
We’ll connect your new integrated appliance to an existing water and electrical supply. Just make sure they’re within 1 metre of where your new appliance is going. We’ll also attach your cupboard door to your new appliance and then run a cycle test (no bikes involved) to make sure everything is working properly.
We’ll snap a quick picture once we’ve finished installation for our records.
If there’s any packaging from your new appliance, we’ll take it with us when we’re done. Chosen our Remove & Recycle service? Then we’ll take your old appliance away with us when we leave.
Make sure we’ve got clear access to the kitchen and that your new appliance will fit. Take a look at our measurement guide to make measuring up easy.
There’ll need to be a connection point within 1 metre of where your new appliance is going. There’ll also need to be a cold water supply and waste hose connector behind it. Can’t see these? Get in touch to see if we can still install for you.
If your new washing machine or washer dryer is going next to a dishwasher, then you’ll need a Y piece to split the cold water supply between the two appliances. Don’t have one? You can find them in any hardware store.
If you’ve chosen our disconnection service for a fridge or freezer appliance, you need to make sure it’s fully defrosted before we arrive.
Here’s everything our installation service doesn’t cover.
Installation is £100 per product. Sometimes we do promotional discounts which you’ll see on our product pages and basket or when browsing the site.
Yes, you can. But this might affect your delivery day, as it depends if any of our engineers are available. You can add installation up until 3pm the day before your original delivery date. Jump on live chat or give us a ring to get this sorted.
No. Installation can only be done on delivery day.
Yes, we’ll hardwire your new appliance as part of installation.
Of course. This is included as part of installation.
Installation is available 7 days a week, but this depends on your location and what engineers are available. You can see what dates are available by adding a product to the basket and entering your postcode.
Yes, we do. This depends on where you are and what engineers are available. You can see what dates are available by adding a product to the basket and entering your postcode.
Sorry, but we don’t install integrated laundry appliances in Northern Ireland.