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My washing machine will not fill

If your laundry basket is filling with clothes but your washing machine won’t fill with water, you need to get it sorted pronto. There’s no need to start looking for a new washing machine right away, though, it’s usually just a problem with the water supply. With our easy-to-follow steps, your washing machine will be back to working perfectly in no time.

Check the water supply tap

When your washing machine won’t fill, it’s usually a problem with the pipes going into the back rather than an internal issue. Luckily, your machine will let you know if there’s a problem with the supply of water. If you’ve got a digital display, there’ll be an error code (which you can reference in your manual) or a flashing symbol of a tap. If there’s no digital display, listen out for a faint humming noise that your machine doesn’t normally make – this could tell you there’s an issue with water flow.

To fix the issue with this, you’re going to need to check the back of your model, so carefully pull the machine out a little bit. Look out for your water supply tap, which will be a piece of plastic, usually blue or red. If this tap is pointing away from the water pipe, turn it 90 degrees so it’s going in the same direction. Water should start flowing freely now, so start your machine up again and see if it fills up properly.

Contact the manufacturer

If your washing machine still won’t fill with water, take a look inside your product manual for any further instructions. Since each model is different, the manual will hold specific answers for your washing machine. If you don’t have the manual to hand though, the manufacturer will also be able to help out with any issues you’re having. Check out the link below for a list of helpline numbers.