Tumble Dryer Troubleshooting Guide

You can get condensation in your tumble dryer when it comes into contact with cold walls or fixings, so make sure your room temperature is higher than 5*c. Also make sure your tumble dryer has enough breathing space at the back and sides. If it’s wedged in a housing unit with nowhere for the heat to pass through, you’ll get condensation building up.

We’d recommend reading the care instructions on your specific clothes for the best advice. Drying your clothes on the lowest heat setting possible will help, as it’s the high temperatures that make your fabrics shrink. Woollen fabrics shrink the easiest, so we recommend using a drying rack for all those snuggly woolly jumpers.

Denim can shrink in your dryer due to high temperatures. Denim fabric with a loose weave will shrink more than those with a tighter weave, so drying your jeans on a cooler heat works best.

If there’s a whiff in your machine it’s probably some lint trapped in your tumble dryer. Remove your dryer’s vent and anything that’s lodged in and the smell should go away.

If it smells like burning rubber or metallic it might mean the belt or motor are on their way out. In this case, you should contact your manufacturer.

If it’s a squeaking or squealing noise, then the motor belt is slipping. If it’s a grinding noise, then it might mean that the motor bearings are going. In either case, you should contact your manufacturer.

The motor belt might have slipped off or snapped. This can be common as machines get older, contact your manufacturer for their advice.

Your clothes can come out wet if you overload your dryer, so make sure you’re never overfilling it.

This might be because the motor belt is slipping, you should contact your manufacturer straight away.

You’ll need to contact the manufacturer to replace that for you.

You’ll need to contact the manufacturer to replace that for you.

Make sure you’re using the right settings and that you haven’t been drying your fabrics on a heat setting that is too high.

This will vary with each manufacturer so check your product manual.

This is normal. Your machine removes any cold air so that your clothes are dried with warm air.

If you own a heat pump tumble dryer then this is normal as they don’t heat up the air. If you own a vented or condenser dryer and it’s not heating up, then your dryer will more than likely have a fault. In this case you should contact your manufacturer.

If you have a tumble dryer with the sensor dry feature, the tumble dryer will automatically stop once your clothes are dry. If your tumble dryer doesn’t have this feature, then it might be faulty, so get in touch with your manufacturer.

The door on most models wont lock, so you should just be able to open the door. Make sure to pause the cycle first before opening.

This normally means that your tumble dryer is faulty. Call out for an engineer to take a look at it.

Check your product manual as this can vary with each manufacturer.

There could be a fault with your machine, so contact an engineer to get it checked out.