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    Washing Machine Troubleshooting Guide

    Our handy washing machine troubleshooting guide is here to help you sort out those little problems when you can, and to help you figure out when it’s best to contact a professional. Read on for some top tips on how to keep your washing machine in good nick.

    How do I unblock my washing machine?

    Every now and then our washing machines can get blocked up, leaving a puddle of water in the bottom of the drum. This can be down to anything from a limescale or residue build-up to small items such as socks or loose coins blocking the drain.

    Why is my washing machine noisy?

    Washing machines can make a bit of a racket when in use. But if it’s making a lot more noise than it normally does, you might have forgotten to take out all the transit bolts, or your machine might not be level. It’s also worth checking that there’s no loose change stuck in the drum or around the filter.

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    Why is my washing machine not spinning?

    Washing machines have a safety feature called out of balance protection which evenly distributes the weight of the load around the drum before the spin cycle starts. If you’re washing a single heavy item, like a quilt or bathmat, it can become unbalanced. If it’s stopped spinning altogether, try to move the clothes around to redistribute the weight.

    Another problem might be that it can’t drain the water properly. Check the pump filter to make sure it’s in the right position and that there are no blockages.

    Why does my washing machine smell?

    This is most likely due to a build-up of detergent, dirt or limescale inside your machine. Wipe around the rubber door seal and give your detergent drawer a good soak. You may want to try running a maintenance wash to give everything a thorough clean.

    If you’ve tried cleaning and checking for blockages and you’re still getting unpleasant whiffs from your machine, it might be worth calling a professional to check for any drainage or plumbing issues in your home.

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    Why is my washing machine taking so long to wash?

    A lot of washing machines have eco-friendly programmes which use lower temperatures over a longer period to clean your clothes effectively. Check your manual to see if there’s another that’s faster. If your machine is constantly filling and draining with water, this can slow your machine down. Check that the filter is clear and not full of excess water. Then check that the water supply tap at the back of the machine is in the correct position, if it’s not, the machine won’t fill properly.


    Why won't my washing machine start?
    Why won’t my washing machine fill?
    Why won't my washing machine drain?
    Why won’t my washing machine empty?
    How can I prevent my washing machine from smelling?
    Why is my washing machine leaking?
    Why is my washing machine is stopping mid-cycle?
    Why aren’t my clothes washing properly?
    Why do my clothes smell after washing them?
    How to activate a child lock on a washing machine
    How to open a locked washing machine door
    How to reset a washing machine
    How much will it cost to replace a washing machine?

    Did you know?

    AO Care

    Our monthly plan protects your appliances from accidental damage and breakdowns

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