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    Washing Machine Troubleshooting Guide

    Washing machine playing up? This handy guide is here to help you decide if you need to buy a replacement, or you can get a longer life out of it with a quick fix. Read on for some top tips on how to keep your washing machine in good nick.

    Common problems

    Why does my washing machine smell?

    How to prevent your machine from smelling

    Find out more

    Why is my washing machine noisy and unstable?

    Enjoy a bit of calm and quiet on laundry day

    Find out more

    Signs you need to replace your washing machine

    Washing machine acting oddly but not sure what it means? Here’s a load off your mind – we’ll show you 5 warning signs to look out for. If your model’s getting on a bit, it might work out cheaper to replace it instead of paying for repairs. It’s always good to save a few pennies.

    Shop washing machines

    It's making a racket

    There’s nothing worse than movie nights being disturbed by a really loud washing machine. If it’s started making more of a racket than usual, and you've tried out our tips above, it could mean that something bigger has gone wrong, and it’s time for a new one. Why not have a look at our range of models with super-quiet digital inverter motors?

    It's sprung a leak

    Water, water everywhere? It means you’ve got a leak. If your washing machine gives your kitchen floor a clean instead of just your laundry, it’s time to have a look at the attachments. If anything looks loose then it should be a quick fix. But if everything seems hunky dory there, it means there’s a problem with the inner workings, and it might be best to replace it instead of any costly repairs.

    Drum problems

    There can be quite a few things behind a misbehaving drum. If water’s not draining properly, it might be something as simple as a blocked U-bend, but it’s always a good idea to get it checked by a professional. Clothes coming out like they’ve been in the bath? That’s a sign the drum’s not getting up to speed when it spins, and if the motor’s to blame, it’s probably time for a new washing machine.

    It's not efficient

    Washing machine tech is getting better all the time, making them quieter and cleverer every year. But if your washing machine’s more than 7 or 8 years old, it won’t be long before it starts falling behind and will need replacing soon. If you’re on the hunt for a new model and want to know which one is the most efficient, just have a look at what grade it has on the new A-G energy scale. The closer to A it is, the better it’ll be for your bills and the environment. Laundry days will be greener than ever.

    The drum's too small

    If your family’s growing and the laundry pile’s getting larger by the day, your washing machine’s drum might not be big enough anymore. Your clothes won’t be washed properly if they’re packed in tight, so it could be time to upgrade. If you’re not sure if you need a new model, a rough guide to go off is: 6kg and under – 1/2 people; 7-9kg – 3/4 people and 10kg+ - 5/6 people.

    Did you know we can do the hard work for you?

    Remove & Recycle

    With our Remove & Recycle service, we'll take away your old appliance

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    AO Care

    Our monthly plan protects your appliances from accidental damage and breakdowns

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