Paddles came loose and started ripping clothes. Purchased August 2021, less than 2 years old. New washing machine to buy!! Don't bother!

After having had my old Bosch washing machine for 14 years, I was reluctant to move to a different brand. However, with 2 small children and a super king duvet, I really needed something with a huge drum for all of those ‘accidents’ that the kids seem to have on my bed. My old Bosch wouldn’t take the duvet and I couldn’t handle one more late night duvet wash in the bath, so I took a chance on this one, and am I glad I did! The drum is HUGE. There are so many programs with a wide variety of wash times. Need a quick wash? 14 minutes. Lightly soiled mixed load? 59 minutes. Want to save the environment by using less water? Well, I’ve not used that one yet but it’s several hours. There’s also a steam feature that reduces the need for ironing. I figure that’ll work best with tumble dried items rather than line dried, but I could be wrong. The machine is really quiet. I never had a problem with the noise the old one made, but this is noticeably quieter. I’m quite taken by it’s start up and end ditty too. It’s like it’s really proud of itself for finishing a load. The Wi-Fi connectivity, I thought, was going to be a bit of a gimmick BUT, having got comfy on the sofa whilst the husband was putting a load on and asking which program (and what each symbol meant), I was able to get him to pop it onto Wi-Fi mode and do it myself, from my phone, without having to get up. Yes, it’s the height of laziness, but it felt good. It also means that if I want a cycle to finish as I’m getting home but I’m not sure what time that’ll be, I can set it off from anywhere at the right time. It also tells me on the phone when the machine is finished, and as I have an Apple Watch, it also tells me on my wrist, meaning that I never forget that there’s a load just sitting in the machine gathering wrinkles. It is larger than my old machine, both wider and deeper, so there’s been a little rearranging of our kitchen, but it’s so great that I’m willing to put up with that until we get the kitchen redone. Just one thing to bear in mind - ALL of the plastic bits that hold the transportation screws MUST be removed, and they don’t always come out easily. If left in, the machine squeaks. Given the price, this machine is absolutely amazing. I’m not expecting it to last as long as my old Bosch, but then I wasn’t expecting to get 14 years out of that. I’d definitely recommend the Hoover (although I appreciate, I’ve only had it for a week).

I had the machine for a few weeks and there was this bad noise when it spun. Had the guy out to fix and it was a coin! Fair enough not covered on warranty so had to pay call out charge. Then one of the paddles fell off and we were told it was our fault they sent us new paddle and I fitted it myself. The machine bangs like a tin can. To out of balance sensors are rubbish. Hoovers customer service does need a lot of attention. Do not by a hoover. They take your money and hang you out to dry! I would buy a cheap machine in the future. At least you know what you are getting and won’t be disappointed

Slightly surprised at how much the drum moves while in spin cycle, much more than our previous machine. But range of programs really good, particularly like the 14 minute quick wash. Seems pretty quiet. 14Kg load capacity really helpful. Really pleased at how much I could get in one load. Is also a really nice looking machine.

Easy to use. Very large drum and the ability to wash coloureds and whites together, means I wiz through my washing pile in no time at all. Lots of different programmes, but I find I use the Rapid and the All in One programmes the most. So far, very impressed.

Absolutely love this machine. With a family of 5 (including 3 teenagers) our old 7.5kg machine just wasn't cutting it and we were always behind with the washing. With such a large drum we've suddenly cut down to only doing 3 full loads a week rather than 8. So in the long run it's energy consumption alone must be saving us a fortune. I agree with others that it takes some working out to just do a simple wash but the app is great to assist with that. It even tells my smart watch when it's finished, which is great when you're elsewhere in the house. It was easy to install by myself, and the guys who delivered it were fantastic. Really recommend this machine.

Game changer ! Gone from multiple loads a day to 1 load every one to two days! We have a family of 5 so the the oversized 14kg drum makes all the difference.

Best washing machine I've ever had (so far...??) We are a family of 6 with 4 small children and it's really convenient to operate the settings from the bed when I'm taking the kids to sleep. Also I don't use conditioner (because of skin condition in the family) and clothes still comes out nice and fresh and smells great! I'm very happy with this purchase!??