Great product, lots of space and love the ice and cold water facility. The touch controls are simple to operate for the ice maker. Looks really good in our new kitchen. The quality and overall finish of the fridge freezer is better than any we have had previously. The freezer drawers are easy to use and we find it better/ more practical than other styles we have tried in the past. I haven’t really got anything negative to say about this product. If this is a good example of a Hisense product then we would certainly look at others in their range.

can't fault the storage and freezer drawers, the ice and chilled water dispenser is well illuminated,good point it does not require plumbing.

Fantastic fridge freezer and service from AO. Will be using again.

We absolutely love this fridge freezer. It looks good, works well, good features. However, it took a few attempts to get one that wasn’t damaged. The first 2 had damage in the same place, possibly from the way they are moved around the factory or warehouse.

I have given this 3 stars, not because it isn't a great product, because it is fab. The problem is Hisense and Pacifica who are the support engineers they use/contract out to. There are simply not enough engineers to fix issues promptly. So our lovely appliance bought because it has an ice maker has not dispensed ice since it arrived. We waited nearly 2 weeks ( yes I know great isn't it?) for an engineers visit. He couldn't fix the problem and a further visit was scheduled for 10 days later...this has now been pushed back further to after Christmas. Now I am a 5 star member so AO have been informed and if the next attempt doesn't fix the issue it is going to be returned. If you have a Hisense appliance that works - lucky you, if not be prepared for a loooooong wait or give up and return it straight away

It’s been nearly a month and we are loving our new fridge . It is so easy to set up , one of the best features is the water function ( you just put water in the water box and you can get filtered water and ice with no connection to a water supply). The open door alarm is great very gentle on the ears .Very specious and the freezer draws are brilliant with the top one being a cold semi frozen section and you can place items to defrost . The vegetables definitely last longer and fresh.

We are very pleased with this fridge freezer. The coldness of the food from fridge is far better than our previous model. We open both doors and it’s at waist level so no bending down. There are two drawers, one can be flexible by making it additional fridge or lowering temp to freezing and making a freezer. The lower drawer is a freezer. The cold water dispenser (have to fill up by jug) is fabulous for water, crushed ice or just ice. We wished we had got this product years ago !!

Love it! It looks so stylish, the non plumbed ice & water dispenser is great and the capacity is more than adequate. Would highly recommend this style of freezer over the traditional American fridge freezers due to the ease of viewing and storage of products.