Great product, lots of space and love the ice and cold water facility. The touch controls are simple to operate for the ice maker. Looks really good in our new kitchen. The quality and overall finish of the fridge freezer is better than any we have had previously. The freezer drawers are easy to use and we find it better/ more practical than other styles we have tried in the past. I haven’t really got anything negative to say about this product. If this is a good example of a Hisense product then we would certainly look at others in their range.

can't fault the storage and freezer drawers, the ice and chilled water dispenser is well illuminated,good point it does not require plumbing.

I wanted a large well-designed fridge-freezer and I got it!! Weve nicknamed it The Beast and it does take up a fair amount of space in the kitchen (dont forget to leave space for the doors to open wide) so be aware before buying. (We did also have to remove our front door to get the fridge into the kitchen but we do live in an old cottage so that may not be an issue for you!) It is also extremely heavy to the extent that the delivery team struggled. BUT it is an amazing piece of kit - with a vast open and easy access space for the fridge -even bottles can stand upright- and so much freezer space which you can actually organise and use. The middle My Choice drawer (which can either be a freezer or a fridge) is so useful and has already been switched as our food needs over Christmas changed. I would strongly recommend the "French-style" arrangement of 2 fridge doors on top and 2 freezer drawers below in preference to two very long doors where its impossible to see whats right down at floor level. An ice/water function wasnt a priority for us as there is no plumbing on that side of the kitchen so was really pleased that Hisense had this model which doesnt require plumbing (it has a refillable tank which does mean you sacrifice a small bit of fridge space). Getting a full glass of water takes a long time but the ice feature has been surprisingly popular. The brushed silver finish looks good but is only semi-fingerprint resistant. It is perfectly possible to open each door of the fridge independently but I am a bit paranoid about the flange/baffle thingy being damaged so I am preferring to open the right door before opening the left door - but Im probably being over-careful. The digital temperature controls are all very easy to use and adjust. I looked at all the more expensive brands but this felt like a sensible price point and so far I'm very happy.

Fantastic fridge freezer and service from AO. Will be using again.

We absolutely love this fridge freezer. It looks good, works well, good features. However, it took a few attempts to get one that wasn’t damaged. The first 2 had damage in the same place, possibly from the way they are moved around the factory or warehouse.

I have given this 3 stars, not because it isn't a great product, because it is fab. The problem is Hisense and Pacifica who are the support engineers they use/contract out to. There are simply not enough engineers to fix issues promptly. So our lovely appliance bought because it has an ice maker has not dispensed ice since it arrived. We waited nearly 2 weeks ( yes I know great isn't it?) for an engineers visit. He couldn't fix the problem and a further visit was scheduled for 10 days later...this has now been pushed back further to after Christmas. Now I am a 5 star member so AO have been informed and if the next attempt doesn't fix the issue it is going to be returned. If you have a Hisense appliance that works - lucky you, if not be prepared for a loooooong wait or give up and return it straight away