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Coronavirus (COVID-19): A note to our customers

We’re still delivering to our customers safely. We’re now only able to deliver products to your doorstep. Otherwise, we’ll come into your home but only deliver to behind your main door. We’ve made sure that our drivers can comply with social distancing guidelines while completing deliveries by knocking on the customers’ door and waiting at least two metres away. We are also asking customers to wait in another room while we deliver. The only exceptions to doorstep deliveries will be for American Fridge Freezers (with or without installation), along with cooking products (except for LPG models), all refrigeration and all laundry appliances that include an installation service - which we will continue to deliver to the room of your choice.

If you need to amend your order, we recommend you go to My Account to change your delivery date. You could contact us on 0161 470 1200 to talk to one of the AO team however our phone lines are extremely busy at present due to very high demand.

Hey NHS workers! To say thank you for your hard work, we’re offering free delivery and timeslots to fit around your shift patterns. Find out how to claim here.

Kitchen & Home Delivery

We deliver 7 days a week and have several free delivery options, but for a little extra you can pick a timeslot. Get everything from fridge freezers to dishwashers delivered exactly when you want them

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Small Appliances Delivery

With free delivery options, getting a new toaster or coffee machine delivered is easy. You can even pick a timeslot or use our Click & Collect service to make things easier

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TV & Entertainment Delivery

With free or next day delivery, all you have to do is say when and we’ll be there with your new TV or games console. Simple as that

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Computing & Tech Delivery

We can work around your schedule with free and next day delivery. So, we’ll drop your tech off exactly when you want it

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Click & Collect

Don’t think you’ll be in for delivery? No worries. You can get your order delivered to one of 7,000 locations with Click & Collect. We can’t drop off a washing machine at your local store, but smaller items are no problem. Just pick them up when you’ve got the time

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Do you deliver to all of the UK?
How much is delivery?
When is the earliest I can get my order delivered?
What timeslots do you have?
Can I narrow my timeslot on the day?
When can I have my item installed?
Can I change my delivery date?
Can I arrange to have my delivery left in a safe place?
Do you deliver up steps?

Track Your Order

You can get updates on your order. Our tracker updates every 5 minutes, giving you the latest delivery information.

Track Your Order

My Account. The easiest way to track your order.

  • Live updates and rescheduling
  • Stay in touch with your driver
  • Get a delivery timeslot
My Account