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Delivery

Whatever products you’ve ordered from us, you’ll enjoy a fantastic delivery service to suit you. We can get your order to you in a flash if you need it urgently. Not all of our products live under the same roof, so there are some slight differences in the way we’ll deliver your order to you.

Choose a day that suits you

We offer delivery 7 days a week, including weekends, on all items. You can choose a delivery that suits you.

We schedule deliveries from 7am right through until 7pm, and when you enter your postcode we’ll show you all the options available to you at that time.

*Driver availability, terms, conditions & geographical exclusions apply.

Free delivery to the UK excluding the Highlands* and Northern Ireland


Delivery of kitchen and small appliances, floorcare, selected TV, audio, computing, gardening and DIY products

You’ll be able to see the next available date for free delivery once you’ve selected your item. On delivery day we'll send you an email and a text with an estimated three hour delivery timeslot - so you won't have to wait around all day.

*Delivery to Northern Ireland and remote areas of the UK.

  • Delivery to Northern Ireland is charged at £10 for small appliances and £15 for all other products. Please note, deliveries to Northern Ireland are not included in any delivery promotions, for example free next day delivery. Unfortunately, there are some TV, audio, computing, gardening and DIY products we cannot deliver to Northern Ireland.
  • We may not be able to deliver if you're in the Scottish Highlands or in more remote parts of Scotland. For the following postcodes, delivery fees may be higher and your order won't be eligible for free delivery or other promotions: BT, GY, HS, IV21-24, IV26-27, IV40-56, IM, JE, KA27-28, KW15-17, PA20-23, PA28-31, PA34 5*, PA 34 4*, PA41-78, PA80, PH33-50, SI, TR21-25, ZE.
  • Unfortunately, we can't deliver to you if you're located in the Channel Islands, the Isle of Man or the Republic of Ireland.
  • Please note that deliveries to the Isles of Scilly will be delivered to the port at St Mary’s Quay and unfortunately we can’t arrange delivery from there to your home. This means that you will have to either collect your package from the port, or arrange for onward delivery. This also means that additional services such as installation, disposal or timeslot deliveries won’t be available on the Isles.
  • If you live in the Isles of Scilly and need to return your product, you will need to contact us to arrange a collection from the port. Please note that you’ll need to get your product to the port yourself. If you’re returning your product because it’s faulty or damaged, we may be able to cover the cost of transport back to the port – but this will be decided on a case by case basis.

Track Your Order

You can get updates on your order. Our tracker updates every 5 minutes, giving you the latest delivery information.

Track Your Order

 
My Account. The easiest way to track your order.

  • Live updates and rescheduling
  • Stay in touch with your driver
  • Get a delivery timeslot
My Account
Next Day Delivery - from £10
Click and Collect - Delivery to a Local Store
Delivery within Two Days - from £5
Weekend Delivery - from £5
Pre-Book Your Timeslot - from £20*
Age Restrictions

Delivery of selected TV & entertainment, computing, smart tech, gardening and DIY products


Free standard delivery

We will always offer a free delivery option. When you order selected TV & entertainment, computing, smart tech, gardening and DIY products and choose standard delivery, you'll be told the latest date that your order will be delivered. 

You’ll then be notified when your order has been dispatched. If the delivery date is inconvenient, you can re-book for delivery on a better day for you.

The DPD Precise service lets you select a 1 hour timeslot that suits you. Once you've placed an order, you'll receive a text where you can then choose a convenient time. So, you won't have to wait in on delivery day! If you've selected Express Delivery, you'll still get your order before midday if you don't respond to the automated DPD Precise text offering you a 1 hour timeslot. However if things have changed and you won’t be in at that time, you can still use this service to pick a new delivery slot for later in the day. Please note the DPD Precise service is only available on selected products.

*Deliveries of selected TV & entertainment, computing, smart tech, gardening and DIY products to N.I and remote areas of the UK.

  • We may not be able to deliver your TV & entertainment, computing, smart tech, gardening and DIY product if you're in the Scottish Highlands or in more remote parts of Scotland due to courier restrictions. If we can, delivery fees may be higher and will not be eligible for delivery promotions.
  • Unfortunately, we can only deliver selected TV & entertainment, computing, smart tech, gardening and DIY products to you if you're located in Northern Ireland. We can’t deliver any TV & entertainment, computing and smart tech products to the Channel Islands, the Isle of Man or the Republic of Ireland due to courier restrictions. 
Next Day Delivery - from £5
Click and Collect - Delivery to a Local Store
Express Delivery before midday – from £10