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Accept & closeEver come across a ‘modified phone’ and not been sure what that means? You’re not alone. These phones are built for other countries, then adapted to work just like UK models. Let’s break down what that actually means—and why it could be a smart buy.
A modified phone is a model that comes from the EU with a few little changes, like swapping the plug to a UK version so it's ready to go as soon as you get it. The system firmware might also get an update to make sure it works with UK networks properly.
And that's all there is to it - modified mobiles look, feel, and function just like a UK version, with the same tech and performance.
Modified phones come directly from an approved partner.
Because they’re supplied by an authorised source, you can be confident you're getting a genuine handset that meets all UK standards.
Every device is an official product, and the charger swap from an EU to a UK plug is done with full approval – no fuss, no hassle.
When you grab a modified mobile phone, it comes with all the original accessories - including charging cables, earphones, and any other extras.
So there's no need to worry about buying anything else, since you'll have everything you need right in the box.
Modified mobiles come with a 24-month warranty.
Modified mobiles are much cheaper on average. That means you can grab a fab new device and keep your wallet happy at the same time.
By working closely with authorised partners, you can be confident that you're getting a handset that’s the genuine article.
The approved partners replace the EU mains plug with a UK version to make sure you’re able to use it as soon as you get it. They'll also update the handset's firmware so that it works with UK networks.
A modified mobile phone is an EU model that we've bought from a trusted supplier that's been updated to work in the UK.
Yes, all our modified mobiles are genuine models from a trusted supplier that've been altered to work in the UK.
The charging plug on a modified mobile needs to be be changed because it was originally made for the EU.
All of AO's modified phones come directly from the manufacturer’s approved partners.