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Gas oven installation
Find out everything you need to know about our gas oven installation service.
Coronavirus (COVID-19): a note to our customers
We’re still delivering to our customers safely, but following the latest Government advice we’ve had to temporarily suspend some of our installation services. We can still offer an installation service for American Fridge Freezers and any built-in cooking products, except for LPG models. Unfortunately, we’re not able to offer installation for any other appliances, but as soon as this changes we’ll let you know.
Our fully trained team can get your new gas oven up and running on delivery day for just £100. Our team is Gas Safe registered, so you know they’re up to the task – they can even remove your old oven and will give you a gas certificate. Find out what’s included in this service and what you can do to prepare for us.
What we'll do
We’ll get your gas oven installed, pronto. Here’s everything we’ll take care of.
- We’ll give you a ring before delivery day to do some important checks and make sure everything is ready for when we arrive.
- We need to do a gas test before and after the installation. So, if you’re on a meter, make sure it’s topped up.
- We’ll unpack your new oven when we get there and even disconnect your old one. We’re nice like that.
- Don’t worry about cables. We’ll bring everything we need to get your new oven installed.
- Before we leave, we’ll make sure your oven is level and working so you can get cooking.
- We’ll take at least 8 pictures during installation, just so we’ve got a record of the service.
- Picked our Remove & Recycle service? We’ll take away your old oven when we leave.
What you need to do
There’re just a few things you need to do and check before we arrive. We’ll talk you through everything on our pre-installation call.
- The room the oven is going in will need direct ventilation outside – so at least a window to crack open. This is the case with most gas appliances.
- We’ll need to hook you up to an existing gas supply, so double check you’ve got one.
- If you’ve got a meter, we’ll need to use it. So, make sure it’s topped up.
- There’ll also need to be a 3-pin socket or cooker point (big red switch) within 1.5 metres of where your new oven is going.
- Make sure your current electrical connection (plug socket or big red switch) matches what your new oven needs. If your new oven is over 3kw, then you’ll need a 16Amp or 32Amp fuse - a big red switch. If your new oven is below 3kw, then you’ll only need a standard 12Amp fuse – a regular plug socket. Compare what you have with the details of your new oven on the Key Information tab on our product pages to make sure you’re all set.
- While you’re on the Key Information section on our product pages, it’s worth checking the dimensions of your new oven, just to make sure you’ve got enough space in your kitchen.
What we don't cover
Here’s everything our installation service doesn’t cover.
- We can make small adjustments like changing cables or cooker switches to fit your oven, but we won’t change any other part of your home.
- Our gas oven installation isn’t available at commercial properties, unless there’s a separate residential meter we can use.
- Installation for cooking products is only available on certain days in certain postcodes. Find out what dates are available for you at the checkout.
- While our team are fully qualified for gas installations, we can’t fix a gas leak for you. Sorry.
- If an old boiler doesn’t relight after installation, our team aren’t liable. You’ll need to contact your provider.
FAQs
- How much does gas oven installation cost?
Installation is £100 per product. Sometimes we do promotional discounts which you’ll see on our product pages and basket or when browsing the site.
- I’m ordering two products – do I have to pay twice for installation?
Yes. You have to pick the service for each item in the basket.
- Can you uninstall my electric oven and then install my new gas oven?
Yes, we’ll uninstall your electric oven as part of installation, but please check that you have a gas supply for your new oven.
- Can I add installation after ordering?
Yes, you can. But this might affect your delivery day, as it depends if any of our engineers are available. You can add installation up until 5pm the day before your original delivery date. Jump on live chat or give us a ring to get this sorted.
- Can you install on a different day to delivery?
No. Installation can only be done on delivery day.
- Do you hardwire?
Yes, we can hardwire your oven as part of our installation service.
- Will you disconnect my old oven?
Yes. This is part of our installation service.
- How soon can I have my oven installed?
Installation is available 7 days a week, but this depends on your location and what engineers are available. You can see what dates are available by adding a product to the basket and entering your postcode.
- Do you install at weekends and bank holidays?
Yes, we do. This depends on where you are and what engineers are available. You can see what dates are available by adding a product to the basket and entering your postcode.
- Will I get a gas certificate after the installation?
Yes. Get in touch on our live chat and we’ll email it over to you.
- I have LPG – can you install with that?
Yes. Let us know in the basket that you have LPG and make sure the oven you’re buying is LPG compatible. You may need to order the LPG kit yourself before your delivery day. We’ll let you know on our pre-installation call.
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