Our site uses cookies to give you the best experience. Manage your cookies here or continue shopping if you're happy.

Accept & close

    Product Support

    What can we help you with?

    Contact Your Manufacturer

    Check out this list of manufacturer phone numbers - they’ll be able to help you

    Find out more

    AO Repair & Care

    Learn more about how we can repair your appliances and keep your home running smoothly

    Find out more

    Spare Parts

    We've partnered with award-winning online parts store eSpares to help you find what you need

    Find out more

    Product Safety Notices

    Take a look through any safety notices and product recalls that have been issued by manufacturers

    Find out more

    Think your product is faulty?

    I’ve just opened my product and it’s damaged. What do I need to do?
    My item isn’t working, what should I do?
    How do I arrange an engineer?
    My product is out of warranty, can you help with a repair?

    Need help?

    Due to the ongoing situation with Coronavirus, we’re a little busier than normal and we’re sorry for any extended waiting times or delays getting back to you. We’re working as hard as we can to give you the best service possible.

    Troubleshooting Guides

    Cooker & Oven Troubleshooting Guide

    Take a look at some of the FAQs about ovens and cookers

    Find out more

    Fridge Freezer Troubleshooting Guide

    Give your fridge or freezer some TLC with a little help from our troubleshooting guide.

    Find out more

    Hob Troubleshooting Guide

    Take a look at some of the FAQs about everything from gas hobs to induction cooking

    Find out more

    Cooker Hood Troubleshooting Guide

    Take a look at some of the FAQs about cooker hoods

    Find out more

    Washing Machine Troubleshooting Guide

    Top tips and quick fixes to get your washing machine back up and running with our handy guide.

    Find out more

    Tumble Dryer Troubleshooting Guide

    Get your tumble dryer back up and running

    Find out more

    Dishwasher Troubleshooting Guide

    Get a helping hand with your dishwasher with our troubleshooting guide.

    Find out more

    TV Troubleshooting Guide

    Get your TV back on track with our troubleshooting guide

    Find out more