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Roaming
Roaming mode activated
15GB of data is included in your AO Mobile plan every month, meaning you can holiday without the hassle across the following 44 destinations.
Zone 1: EU Countries
Going a bit further?
You'll need to buy a bundle or set a roaming spend limit to avoid any extra charges. We've created holiday data bundles for destinations like Turkey, Canada and the USA.
Zone 2
What will I be charged if I go over my roaming allowance?
Take a look at our price guide for everything you need to know about our plan, prices and bundles.
How does roaming work?
Before you go
Head to the settings on your phone and turn on roaming. Set up a roaming spend limit to avoid any out of allowance charges.
Frequently asked questions
- I’m going on holiday. Can I use my AO Mobile SIM abroad?
Yep, you can. All AO Mobile SIMs come with 15GB of EU roaming included every month. You can add roaming for other top holiday destinations through your My AO Mobile account. Just make sure roaming is turned on in your settings when you get there. Happy holiday!
- Is roaming included in my 500GB data plan?
You can use up to 15GB of European roaming every month. Within the EU Zone (Zone 1), you can also call and text any UK mobile number, as well as call any standard landline in Europe and back to the UK. If you need a top-up, you can add this in your My AO Mobile account. We’ll send you notifications when you reach the 80% and 100% of your data limit, and you'll be able to add on and pay for extra data through your My AO Mobile account.
- Which countries are included in your EU Zone (Zone 1)?
44 EU destinations are covered within our EU Zone (Zone 1): Åland Islands, Austria, Azores, Balearic Islands, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, St Barthélemy, Sweden and Vatican City.
- How do I use roaming in countries outside of Europe?
Roaming outside of the EU Zone (Zone 1) isn’t included as part of your plan, but you can purchase roaming bundles through your My AO Mobile account. We’ve kept it simple and created two holiday data bundles: Lite (5GB) and Plus (15GB) that cover most major holiday destinations outside of Zone 1, like the USA, Canada, the UAE, Turkey & Switzerland.
For any other countries, standard roaming rates apply which can be viewed here.- Can I cap my roaming spend?
Yes, you can. You can set a spend limit through your My AO Mobile account here.
- How do I see my roaming spending?
You can keep a track of any extra charges in your My AO Mobile account. This includes roaming spend unless you’ve bought a roaming bundle.
- How do I limit my roaming spend?
To limit your roaming spend, switch off roaming in your phone settings, connect to WiFi wherever possible, or you can purchase a roaming bundle through your My AO Mobile account.
- I’m moving abroad – can I keep my AO Mobile SIM?
Our service is designed for use in the UK, and it works great if you’re travelling abroad for a short trip. It isn’t suitable for long-term use overseas, so you won’t be able to use your AO Mobile SIM for extended periods outside the UK.
